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391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
I went to BMW of Springfield NJ to purchase my new BMW this past Friday, and the service I received from Agata was exceptional! I recommend this dealership to anyone who is seeking to receive professional, informative, and quality service.
Business response:
Thank you for your recommendation and positive feedback about your car buying experience with Agata and the JMK BMW team! We’re glad she could provide an exceptional experience and help you find a great new car to suit your needs. We look forward to working with you again in the future.
Came back to dealership due to enthusiastic salesperson who clearly loves her brand and works hard for her customers. Doesn't hurt to have a great product to offer even at a steep price!
Business response:
Thank you for your positive comments about Agata and the JMK BMW team! We appreciate your continued trust in our team. Please let us know how we can help with any future car or service needs you may have, and enjoy your new car.
Jerry was a pleasure to deal with. Came in with a great price early on. Responded promptly even on his day off. No surprises! Great.
Business response:
We’re glad to hear Jerry could help provide a great experience for you. Making sure you get a great car at a great price is important to our team at JMK BMW. Let us know how we can continue to help with your car and service needs. Enjoy your new car!
Due to Mikes professionalism, patience, and ability to assists with all questions presented I had a very easy and enjoyable experience purchasing my car. I would definitely recommend him and the dealership to family and friends. It's worth mentioning he was very friendly and genuine in his follow up ever after the purchase. Great customer service!
Business response:
Providing an exceptional car buying experience is important to us at JMK BMW. We appreciate your recommendation and kind words about Mike and our team. We hope you are enjoying your new car, and we look forward to working with you again. Thank you for your positive feedback!
May experience leasing a new BMW was smooth and easy thanks to VP. It was higher then my expectations since I am foreigner expat, new in the country and usually would face a lot of bureocracy to get an lease. Everyone was very helpful, friendly and considerate. In two days I had already my car. They go out of their way to make sure you have everything you need plus more. Thanks JMK BMW! Keep it up the good work!
Business response:
Thank you for taking the time to share your positive experience with us. We’re glad to hear that VP and the rest of the JMK BMW team could help you get a great BMW to suit your needs. Let us know how we can continue to help. We appreciate you trusting us with your car needs.
Shopping for a car can be overwhelming; especially with the many options offered by BMW. There are so many great products out there but great customer service is truly missing in the car dealership industry. Mr. Lopez was very patient, answered all my questions, and was committed to finding me a car. He wasn’t push, focused on what I needed, and allowed me to think about my options. He was very committed in selling but I never felt pressured. If I could I would have bought two. Overall I was very happy with JMK BMW customer ... read more
Business response:
Outstanding customer service is very important to us at JMK BMW. We’re happy to hear you were so pleased with the service Michael provided during your recent car buying experience. We hope you are enjoying your new car, and we look forward to providing an excellent customer experience for you again in the future.
I'd been looking for a CPO BMW for a few months. Dealt with local dealers in CT and a couple in NJ. Just about fed-up then found a great car (manual transmission, rare color and great options) on the BMW CPO site that was at JMK BMW. I was very wary of fast talking used car dealers but I checked this site and saw JMK's great ratings so I gave them a chance. Glad I did. I called first thing Monday morning and was lucky to get VP as my salesman. We talked about the car -- he checked it over for me and described it in scrupulou... read more
Business response:
Thank you for your recommendation and kind words about VP and the JMK BMW team. We strive to provide a truly exceptional customer experience, with none of the “surprises” you mentioned, and we’re glad you were pleased with the service you received here. We appreciate the extra effort you made to work with us, even though we are quite a distance from your home. Keep enjoying your new car, and please let us know if there are any other car or service needs we can help with. Thanks again for your positive feedback!
Excellent salesman who addressed our needs and was very informative. After picking up the car, I called a few days later with questions and Paul carefully answered them.
Business response:
Thank you for your positive feedback about your recent car buying experience with Paul and the JMK BMW team. We hope you are enjoying your new car, and we look forward to working with you again. Please let us know how we can continue to help with your car and service needs.
Excellent service. Best dealership experience we have ever had. Staff was easy to work with and extremely patient with our needs. Would recommend this dealership to everyone.
Business response:
Thank you for your recommendation, and for taking the time to share about your positive car buying experience with our team. We’re glad you enjoyed your experience, and we look forward to providing a great experience for you again.
BMW has a 4.5 star rating with 2,736 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.