This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
My experience at the JMK BMW was nothing less than exceptional. My dealership representative, VP Patel, was more than helpful. My first visit to the dealership I was greeted by VP with much enthusiasm. I immediately felt comfortable with asking any questions I had about the 3 series. The 3 series is what I thought I wanted but after much conversation and explanation I was sure the 5 series was a better fit for me. It was my first visit so I didn't leave with a car that day. But that wasn't the last time I heard from VP. He c... read more
Business response:
Providing an exceptional customer experience is important to us at JMK BMW. We strive to ensure you get exactly what you want in a vehicle with as little stress as possible. We’re glad you were pleased with the service you received from VP and our team. We hope you are enjoying your new BMW, and we look forward to helping with any future car or service needs you may have.
I have been driving BMW for the past decades, dealt with a few dealer ships. I decided to try JMK BMW for a better experience and they did delivered. Lucas provided me excellent outstanding experience while shopping for first X5 and just picked up my second X5 from Lucas. We handled the entire transaction conveniently over the phone and email without even setting foot in the dealership until delivery. My car arrived exactly as ordered, priced exactly as we had discussed. Lucas is knowledgeable, personable and honest and has ... read more
Business response:
Thank you for your recommendation, and for sharing about your positive car buying experience with Lucas and the JMK BMW team. We appreciate your continued trust in Lucas for your BMW needs, and we hope you are enjoying your new X5! We look forward to the opportunity to provide an excellent and outstanding car buying experience for you again in the future. Let us know how we can continue to help.
My overall experience at this dealership was great. John Dwyer was very honest, did not want to play any games and was extremely helpful in identifying what vehicle would be best for me after hearing what I was looking for. The price that we agreed on was great and extremely competitive. Each person I worked with along the purchase process was polite, very knowledgeable and truly seemed to have the best intentions to make my purchase a pleasant and enjoyable experience. I have leased over 60 cars for myself and clients over ... read more
Business response:
Thank you for your kind words about the JMK BMW team. Making sure you get exactly what you’re looking for in a vehicle at a great price is important to us. We appreciate you taking the time to share about your recent positive experience with John and our team, and we look forward to providing a great experience for you again in the future.
I was upside down on my current financed 10 year old BMW and i was going to be hit with a big repair bill as well, Art spend almost an entire week helping me work though the best course of action to cleanly get me out of my loan and car and into a great new 2014 3 Series. This was no easy since i owed allot and my new car wants were high. He found the right car for me in the end and i am really happy this worked out so well. Next JJ in the finance department really went the extra mile and worked out my leasing terms with BMW... read more
Business response:
Thank you for taking the time to share about your positive experience with Art, Hilario, Tony, and the rest of our team at JMK BMW. We’re glad we could help you get exactly what you wanted in a vehicle at a great price. We hope you are enjoying your new BMW, and we look forward to working with you again. Please let us know how we can help with any future car or service needs you may have.
I leased a new 528i and had a Smooth transaction. Good guidance by Agata. The follow up was exceptional. I would recommend her to all my friends.
Business response:
Your total satisfaction is very important to us at JMK BMW. We appreciate you trusting Agata and the JMK BMW team with your car needs. Thank you for your positive comments and your recommendation. We look forward to working with you again.
I am here at the service dept now & it is my first time. The people here are very nice. They just opened this cafe & Lucy is excellent. It feels warm. I hope the rest of my experience is just as nice!!
Business response:
Thank you for your positive feedback about our service team and our new cafe! We strive to provide a great customer experience for you every time. Please let us know how we can help with any future car or service needs you may have.
I drive an hour and pass 3 other BMW dealers to take my car to JMK. By far the best experience ever, tops Princeton and Open Road. Carlos, Tino and Jocelyn and the rest of the service team is amazing I will continue to go there.
Business response:
Thank you for your kind words about the JMK BMW team, and for continuing to trust our team for your service needs. We appreciate your extra effort to work with us, even though we are not the closest dealership to you. We are always happy to help with any car or service needs you may have, and we look forward to providing an excellent experience for you again!
This dealership is the real deal with customer service. From start to finish, they went out of their way to give us true pricing, honest negotiations, were incredibly responsive and consistently courteous. VP was our sales rep and we had a complex family sale/lease situation and he was so patient in working through with us and did the deal entirely via phone/txt/email! He couldn't have made it easier and even made a house call during the holidays to save us a trip to the dealership. Now that's customer service!! Tony handled... read more
Business response:
At JMK BMW, we strive to provide an exceptional customer experience for you every time. We’re glad you were so pleased with the service you received from VP and Tony. We appreciate you trusting our team with your BMW needs, and we look forward to working with you again. Please let us know how we can continue to help, and enjoy your new BMW!
Art was very helpful and patient with me. He made buying my first car a very joy able experience. He made me feel welcomed and comfortable. He answered all my questions and was very good overall.
Business response:
Thank you for your kind words about Art and the JMK BMW team. We’re happy to hear you enjoyed your recent car purchasing experience with us. Let us know how we can help with any future car or service needs, and enjoy your new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.