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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
We had an excellent buying experience dealing with JMK BMW, but especially working with Art. He was very knowledgeable about the cars, spent as much time as needed showing us different cars and answering all of our questions. He was very professional about the whole process, and not trying to force us to buy something, which made us very comfortable. We live over 90 miles away in Connecticut but would definitely come back to this dealership to work with Art for our next car purchase. Thanks Art !!
Business response:
Thank you for your positive feedback about your experience with Art and the JMK BMW team. We appreciate you making the extra effort to work with us, even though we aren't the closest dealer to your home. Providing an outstanding car buying experience is very important to us. Please let us know how we can help with any future car or service needs. Enjoy your new car!
Jocelyn, Loaner Car Coordinator went above and beyond to assist me and I thank her for an amazing service. With the service I received I had no choice but to take the time to rate her and give her a rating of 5. All the best, Evelyn Romero
Business response:
Thank you so much for taking the time to share about your positive experience with Jocelyn and the JMK BMW team, Evelyn! We appreciate your feedback, and we look forward to the opportunity to work with you again. Please let us know how we can help in the future. Thanks again!
I worked with Mark in buying my first BMW...a 328i xdrive Sport. It was a wonderful, no pressure, experience. He is very knowledgable and comes highly recommended. If you are looking for a new BMW at JMK make sure you specifically ask for Mark and get an appointment.
Business response:
Thank you so much for your kind words about Mark and the JMK BMW team. We appreciate you trusting us with your first BMW purchase, and we hope you are enjoying your new 328i. We’re happy to help with any car or service needs you may have, and we look forward to working with you again.
John was an amazing car salesman. He was extremely friendly and knowledgeable about the cars. I felt very comfortable with his help. He is the reason I bought my car at JMK. Not only was John great at time of purchase he was helpful once I left the parking lot as well. Thank you for a wonderful experience.
Business response:
At JMK BMW, your complete satisfaction during and after your car purchase is a top priority to us. Thank you for trusting us with your new car needs and thank you for your positive feedback about John and our team here at the dealership. We hope you are enjoying your new car!
Everyone was friendly, courteous & Professional from beginning to end. They answered all of my questions immediately or got back to me in a timely manner. Their prices were very fair.
Business response:
Thank you for your kind words about JMK BMW. We’re glad you were so pleased with the service you received. We look forward to working with you again in the future!
I had my car towed in for a diagnosis of the reason it would not start. From the start dealing with Tino Pereira and then Hilairo Soares was a pleasure. They were both complete professionals. They explained what the problem was with my electrical system. My car was fixed within a day and for much less then I ever expected. This was my first experience with the service dept at JMK and they made a customer for life. I did not purchase the car new so I did not deal with the sales staff. But when I am ready for a new car this wi... read more
Business response:
Thank you for taking the time to share about your recent positive experience with our service team at JMK BMW. We strive to provide an outstanding customer experience, and we’re glad you were so pleased with the service you received. Please let us know how we can help with any future car or service needs you may have. We look forward to working with you again, Brenda!
My sales associate Agata Grzybyk work tireless to locate used cars and for my consideration.After many searches ,we decided to consider a new car lease . Agata developed a lease arrangement with terms tailored to meet our needs .Subsequently, she arranged for delivery and provided us with details of vehicle operations .Additionally she arranged for a post sale installation of satellite radio, Within the first month of our lease the car required service attention .Agata followed up with the service department management team ... read more
Business response:
Thank you so much for your recommendation and positive feedback about Agata and the rest of the JMK BMW team. We appreciate you trusting us for your car needs, and we’re glad you have been so pleased with our service. Please let us know how we can help in the future. We’re glad you are enjoying your new car!
The JMK team of sales and service personnel took immediate extraordinary steps to solve a problem with our new 2013 BMW 5 series. Through their efforts we received complete satisfaction and now enjoy our car .We recommend Carlos Duarte as an outstanding service manager for an exceptional dealership . J Koczan Brielle ,N.J
Business response:
At JMK BMW, your complete satisfaction is very important to us. We’re glad we could help get your problems resolved and get you back on the road safely. Please let us know how we can help with any future car or service needs you may have. Thank you for your recommendation and for sharing about your positive experience with our team.
Very friendly with a good sense of humor. Customer focused. Honesty, reliability and responsiveness. Good follow up. Deliver on promises. Great team from receptionist to managers.
Business response:
Thank you so much for your kind words about the team at JMK BMW. Providing an exceptional customer experience is a top priority for us, and we’re glad you were so pleased with the service you received. Please keep us in mind for any future car or service needs you may have. Enjoy your new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.