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BMW

4.5

About this business

Location details

355 W Putnam Ave, Greenwich, CT, 06830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.5792 reviews
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M5_pusher's profile image
M5_pusher 
9 years ago

I would like to thank Salesman Bob binette for the best service I had at any BMW dealer ever I live in valley stream and there is at least 5 dealers I could've went to,but I choose to go to GreenwichBMW . He provided me with honesty and excellences. Transition out of my M3-M5 was very smooth no hassle and finance was great ... I highly recommend this dealer to all my friends and family and I'll see you guys in the future Great job!!! 

Business response:

M5_pusher, That's fantastic to hear! We will be sure to thank Bob for providing you with a pleasant experience. We wish you the best with your new BMW! Thank you! Take care, BMW of Greenwich 

Michaelcoleman914's profile image
Michaelcoleman914 
9 years ago

BMW of Greenwich is an amazing and highly professionally dealership. From start to finish I was welcomed with open arms and taken well care of. I would recommend them to all potential customers. I have no complaints, all praises. I walked in and walked out happy and very satisfied. 

Business response:

Michael, Thank you so much for taking the time to share your positive experience with us! We strive to provide excellent service to all our guests and are glad you received just that. We hope to see you again! Sincerely, BMW of Greenwich 

Chrissydg555's profile image
Chrissydg555 
9 years ago

I received exceptional customer service from Robert Binette who helped me purchase my dream car! Never pushy, always professional and knowledgeable, Robert made this experience effortless! I would definitely recommend him to anyone thinking about purchasing a BMW. 

Business response:

Hello, Thank you for taking the time to provide us with your honest feedback. We’ll be sure to give Robert your kind remarks. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes, BMW of Greenwich 

randrasi's profile image
randrasi 
9 years ago

I wanted to say how great my client service adviser Tom Forte was. Communication was excellent, and made my purchase a great experience. Highly Recommended. 

Business response:

Hello, Thank you so much for your review! We are so happy to hear that Tom provided you with professional customer service and was able to answer all of your questions. Sincerely, BMW of Greenwich 

jdpuglisi's profile image
jdpuglisi 
9 years ago

I've been pretty tough on my last couple of BMW Mamaroneck/BMW Greenwich service reviews but my faith has been restored in them. my car was throwing a bunch of battery related errors on Sunday so I made a drop off service appointment for the next day which was Presidents' Day. Super easy to make the appointment. Showed up and Johnathon took the car. Johnathon called a couple of hours later to report the battery needed to be replaced and the car would be ready for pickup in 2 hours. Between the frigid recent temperatures and ... read more

Business response:

Hello, Thank you so much for your updated review! We are thrilled to hear Johnathon and the rest of our team was able to turn your experience around by providing great communication and service. We will always be here for you. Thanks again! BMW of Greenwich 

jejugirl54's profile image
jejugirl54 
9 years ago

I had been Lexus customer for the last 19 years. I loved Lexus and their services. In December 2015, I leased BMW out of sheer curiosity and see how it drives. But I was a little skeptical about the service after having been so comfortable with Lexus service. My rearview mirror had a problem and I took it to BMW Service Center in Port Chester, NY still wondering about their services. Well, Jonathan Bonilla changed my perception about BMW completely. He greeted me with courtesy, enthusiam and professionalism. The part was not... read more

Business response:

Hello, Thanks so much for the great review! We're delighted to hear Jonathan provided you with the high level of service you deserve and was able to get you back on the road quickly! We'll be sure to pass on your kind words and thank him for taking such wonderful care of you! We hope you'll visit us again soon! Best wishes, BMW of Greenwich 

Mary B's profile image
Mary B 
10 years ago

I leased my second BMW from Tom Forte and will continue to lease from him for all my future vehicles. His tenacity, patience and attention to detail got me exactly what I was looking for at the right price. Overall, Tom is a pleasure to work with! 

Business response:

Mary, Congratulations on your new BMW! We are so happy that Tom could help you. We're always here for you and hope to see you in the future! Thank you, BMW of Greenwich 

Flaco5's profile image
Flaco5 
10 years ago

I just leased another car from this shop and the experience is always great! Tom Forte is one of the best in his field!! Would recommend him ! 

Business response:

Hello, Thank you so much for your wonderful review and recommendation. We will be sure to share your kind words with Tom and the rest of the team and thank them for their outstanding customer service. We look forward to seeing you again at your next visit! Best, BMW of Greenwich 

Philip Divenere's profile image
Philip Divenere 
10 years ago

I could have gone to any BMW dealership in the tristate area. After reading the countless 5 star reviews written about Tom Forte, the choice was easy. Tom lived up to his reputation, and then some. He delivered what he promised, on the date promised. To accommodate my schedule, Tom came to work on his scheduled day off. I thought this type of customer service, was gone forever. Tom and his dedicated team, renewed my confidence in car dealerships. I'll be recommending Greenwich BMW to everyone I know. 

Business response:

Philip Thank you so much for your review and recommendation! We really appreciate it and are so happy to hear about your experience with our Service Team! We look forward to seeing you again! Best, BMW of Greenwich 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 792 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.