BMW

Coyote 

on DealerRater

8 years ago

I recently purchased a certified pre-owned BMW 3 series from Shane. I called ahead to verify they had the car I was interested in, and when we arrived he had it pulled up and waiting for us to check out. It was late on a day on Saturday but we took a test drive and liked the car. However, because it was so late I told him we'd think about it over the weekend and call him on Monday. There was no pressure whatsoever, which was great. We live in Wisconsin, about 90 minutes away from the dealership, and so I called him on Monday... read more

musky8 

on DealerRater

8 years ago

This is my fourth BMW purchased at Knauz in Lake Forest. I keep coming back to Knauz for two reasons - great customer service and an excellent service department. Bob Geisheker helped me choose the right car and helped me through the myriad of options available. Once the car arrived, the Genius Bar was very patient helping me through all the new technology that BMW offers in their cars. I don't know which BMW I will buy next but I do know it will be at Knauz BMW. Kudos to the entire team. 

CasX3 

on DealerRater

8 years ago

I recently purchased a certificate pre-owned vehicle from Shane. I would highly recommend working with him... Shane listened to my wants needs and must have when it came to the vehicle I was looking for and delivered just that with a few extra bells and whistles! Thank you for making car buying fun again! 

Michelle 

on DealerRater

8 years ago

I would trade in my vehicles much sooner if I new I'd have the experience We did with Bob Geisheker at Karl Knauz BMW. We spent less than an hour reviewing what I wanted in my new car. Bob kept us in the loop to the status of our vehicle. Once available the closing process took only 30 minutes. Aside from saving us time, Bob (sales) and Scott (finance) found ways to bring down the costs without us asking. They both certainly are customer focus. 

vlub 

on DealerRater

8 years ago

All the people, Bob Geisheker, Doug Kamp, and Spencer Parker, that helped me in the process of buying my BMW were professional, helpful, and friendly. Bob Geisheker spent time with me going through the packages and what each included, the color options, etc. He was extremely knowledgeable and patient while I decided what I wanted. There was only one car at the dealer, so Bob then spent time checking on getting a car from another dealer. Doug Kamp made the purchasing portion of buying a car simple and brief. He had the paperw... read more

wombat 

on DealerRater

8 years ago

Just bought my third car (second BMW) from Knauz in the last year. They make the process of car buying easy. Genius staff is great and Bob G. is a pleasure to do business with. 

Cristy Volante Ward 

on DealerRater

8 years ago

My overall car buying experience in this facility was great! Kim Yale was very helpful, knowledgeable and professional. I felt guided and did not feel pressured at all when I was selecting my vehicle. I am happy with my vehicle purchase. All in all, I thank Yale and the staff working with him, for assisting me getting a vehicle my family and I truly value. 

mport23 

on DealerRater

8 years ago

Enjoyed working with Bob Geisheker so much when buying my first car that I came back and bought another one sixty days later from Bob 

Brian Boorstein 

on DealerRater

8 years ago

I bought a car from Rolly Davidson...he was extremely knowledgeable, patient and pleasant to deal with in all aspects from showing the car to explaining the functions and features to finding what I wanted to a seamless buying experience. A real pro! Jon Jakubco brought a level of detail and expertise that was beyond my expectation. Scott Adduci was the most efficient and clear auto finance professional I have ever experienced. Great team.