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BMW
- Automotive
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"As always, BMW of Cape Cod provided solid, prompt service..." As always, BMW of Cape Cod provided solid, prompt service in a clean, professional environment. My vehicle was ready at the time promised and everything went very smoothly from booking the service appointment to dropping my vehicle off and picking it up once completed.
Business response:
Thank you for your confidence in BMW of Cape Cod, and for your business. We are thankful to have you as a customer.
"Excellent customer service! We were able to get an..." Excellent customer service! We were able to get an appointment in a timely manner. They were very courteous and responsive. We so appreciate the complementary wash, wax and vacuum!
Business response:
Thank you for taking the time to review BMW of Cape Cod. We hope to have you as a customer for life!
"Friendly, accommodating and easy! Everything was clearly..." Friendly, accommodating and easy! Everything was clearly explained and my car was repaired and ready right on schedule! I've been an ongoing customer for years!
Business response:
We appreciate the stellar review! See you during your next visit to BMW of Cape Cod!
"Professional, efficient, customer centered, prompt...." Professional, efficient, customer centered, prompt. Alfred kept me informed on status of my vehicle while waiting in comfortable environment. Car returned cleaned after service. Respect to CoVid precautions noted throughout establishment.
Business response:
Thank you for your confidence in Alfred at BMW of Cape Cod! We appreciate your business, and hope you choose our team for all automotive needs!
"Timothy, our salesman, was amazing. Very welcoming,..." Timothy, our salesman, was amazing. Very welcoming, courteous and knowledgeable. The was a great selection of vehicles. We immediately found the perfect car for my family.
Business response:
We can't thank you enough for your positive feedback! Thank you for trusting Timothy on the purchase of your new car! We look forward to working with you again!
"Great service from booking to pickup - Maeve is a great..." Great service from booking to pickup - Maeve is a great asset! She arranged for us to get to/from Main St for lunch while waiting.
Business response:
We're so lucky to have a great team member like Maeve! Our staff looks forward to seeing you at BMW of Cape Cod again!
"From buying , to service and routine needs BMW of Cape..." From buying , to service and routine needs BMW of Cape Cod always surpasses my expectations. They deliver an exceptional seamless process and truly are a premier experience.
Business response:
We strive for excellence in all aspects of our dealership! Happy to hear we earned your 5-stars! -
"Before covid, this dealership had excellent customer..." Before covid, this dealership had excellent customer service. With covid, something changed, three times I tried to make contact with the service department and had to leave a message for them to call me back. The call back took anywhere from 1 to 3 hours. Clearly the dealership has cut back on service people.
Business response:
Thank you for providing feedback, receiving insight from our clients helps us grow and improve. While it is true our business operations are more challenging these days, there is little excuse I could offer for the delayed response from our team. We will review with our team members and take corrective action. Our goal is to provide exceptional customer service and we will continue to strive to meet that goal. We hope to exceed your expectations during your next service visit.
"Buying process was simple and refreshing. Knowledgeable,..." Buying process was simple and refreshing. Knowledgeable, friendly staff & transaction was handled professionally from sale to finance to BMW expert tutorial. Highly recommend if searching for a car!
Business response:
Thank you for recommending our staff at BMW of Cape Cod, Dave! We look forward to seeing you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,181 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.