This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Always a pleasure and relief to work with this..." Always a pleasure and relief to work with this dealership. James in Sales has always treated me with respect and has never pressured me to do anything other than what I want.
Business response:
Thank you for taking the time to share your experience with James at BMW of Cape Cod! We're so happy you can trust him with all of your automotive needs! See you next time!
"Joe and Rich were outstanding. My wife and I could not..." Joe and Rich were outstanding. My wife and I could not have had a better experience. The communication and attention to detail made the sale.
Business response:
This review means the world to us! We're so happy that Joe and Rich provided you and your wife with an excellent car-buying experience! See you next time!
"Yes I would however this time we had a communication..." Yes I would however this time we had a communication problem... meaning none I had to call to check on vehicle instead of them calling me... it’s frustrating when they say they will call and don’t when they close at 5 and when I did call at 4:35 got a recording!
Business response:
Thank you for bringing this to our attention. Our entire team apologizes for any inconvenience this may have caused you. We pride ourselves on providing exceptional customer service and we are sorry we fell short of that during your service visit. My hope is that we will exceed your expectations during your next visit. I am always available should you want to speak with me directly - Nicholas Laham, General Manager - 508-815-5500.
"Maeve has been extremely nice and helpful both times I've..." Maeve has been extremely nice and helpful both times I've been in for service. She's very professional ! My car did not get finished the day promised but she offered a loaner which i did not need but appreciated the ofer
Business response:
Thank you for taking the time to leave BMW of Cape Cod, this 5-star review! Maeve appreciates the shout-out! See you next time!
"Great experience with the sales staff and the finance..." Great experience with the sales staff and the finance staff. I would recommend the dealership to anyone interested in purchasing a vehicle. Process was seamless.
Business response:
Thank you for recommending BMW of Cape Cod, Carl! We hope you share your experience with your family and friends! See you next time!
"Excellent staff.very nice environment. They are..." Excellent staff.very nice environment. They are knowledgeable anout the bmws they service Love the car wash and vacuum service done to car when done with maintenance.
Business response:
Thank you for taking the time to share your experience at BMW of Cape Cod! We appreciate your business and 5-stars!
"Easiest and most pleasant car buying experience. Ben was..." Easiest and most pleasant car buying experience. Ben was friendly and provided exactly what I was looking to purchase. I didn't expect to drive away that day (still have to return my spare key to my trade) and love my new X3!
Business response:
Hi Linda! We're so happy to hear that Ben delivered an easy car-buying experience! We're so happy to hear that you love your new BMW X3! See you at BMW of Cape Cod for your first service appointment!
"Maeve made sure I was able to get my car fixed promptly..." Maeve made sure I was able to get my car fixed promptly while I was on vacation in the area. She also helped reunite me with the car so I didn’t have to make a long drive down. Exceptional service . Additional 5 stars for Maeve
Business response:
This review made our day! We're so happy to hear that Maeve took such great care of you while on vacation! We appreciate your business and 5-star review! - BMW of Cape Cod Team
"Prompt, friendly service; no hassles. I believe the..." Prompt, friendly service; no hassles. I believe the foregoing sums up my visit. The 25 word minimum is the only part of this that's a pain.
Business response:
Thank you for your feedback on your recent service visit to BMW of Cape Cod!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,181 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.