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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Service Mr. Drew Wendle was great in helping me finding a vehicle and simplifying the leasing process. Overall a great experience and Drew made me feel like he cared about his customer. It is a great reflection on the professionalism at BMW of Devon
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Oustanding Customer Service during the Pandemic Brad Tabolinsky was extremely accomodating, as I was without a car due to a severe storm. He brought the car I was interested in to my home for a test drive. The following day, another employee, JT, picker me up to sign the papers. He also explained all the electronic features to me. I have recieved a follow up call from Brad as well. Customer service is outstanding.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
2020 x5 4.0 Car was ready when promised and I was brought up to speed on operation of the new vehicle. I would recommend Sloan BMW of Devon
Business response:
We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service Our Service Advisor is Jeff Martin. He is very knowledgeable and kind. The entire team at Devon BMW is supportive and efficient.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Jeff was able to provide an efficient and overall positive experience. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great purchase experience Efficient process, low pressure, welcoming. I appreciated handling most of the work over the phone and email which reduced the amount of time at the dealership- the whole process was very efficient. I felt like a welcomed customer.
Business response:
Shari, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose BMW of Devon as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great services and exceptional customer care. Professional services all along and excellent precautionary measures implemented to protect us all from COVID-19. I also appreciated to benefit from a courtesy vehicle, a brand new X2.
Business response:
Thank you so much for this wonderful feedback, Dudier! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great experience Greg DeRocco was great to work with. He kept in touch during the process and followed up with me to make sure everything was ok.
Business response:
Thank you for your great review, Steven! We're glad to have Greg on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service Service advise was spot on without multiple calls, and all the repairs were taken care off. Contact less drop-off and pick-up was seamless.
Business response:
Thank you for the positive review, Nandish and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
MaryBeth Spitz Everyone that we worked with was wonderful John was so helpful and was there for every step in the process! Also the gentlemen in finance that worked with us was also wonderful.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.