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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service I like that I have Jeff Martin as my service manager. He is very attentive to detail and is always able to answer my questions.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Purchasing during These are difficult times but the dealership did what it could under the circumstances to make the process (other than signing so many documents) pleasant and efficient.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
good dealership experience Christian our salesman did a nice job of explaining the car and worked though the process smoothly. Made a fair deal and completed the docs in very short period of time.
Business response:
Hello John and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Christian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great exoerience Working with Chris Blazer he was professional, knowledgeable and a pleasure, Tori was also very helpful. I will definitely purchase from Devon BMW again!
Business response:
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great service, personnel very pleasant and availab The whole process of returning the older leased car and getting the new one went very smoothly, despite the COVID pandemic
Business response:
Thank you for leaving us this review, Marino. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Inspection and oil change Really smooth and fast, no waiting always a employee directing the service, a call good a detail about your car
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Good, clean, polite, easy, simple Good Services. Staff are friendly and polite. They are making the visit easy and comfort. During the pandemic time, they make the service visit seem safe.
Business response:
Thank you so much for taking the time to share your feedback with us, Alan. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great Service, Clean Facilities Professional service, I loved the way you sanitize the car and taking precautions, 10 points for this. Thank you for car wash free ticket.
Business response:
We appreciate your marvelous feedback, Roman. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great Buying Experience Very professional experience both sales (Rick Osberg), Finance (Chris ?), and service (Eric Schurr) - this is my 6th BMW purchased at Devon Hill so am obviously happy with you folks (I've dealt with Main Line BMW and much prefer dealing with you).
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.