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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Efficient, pleasant service. Jeff Martin, who is always a pleasure to work with, contacted me shortly after I dropped off my 328i to advise me what was needed and my service was completed shortly after. The entire process went smoothly and efficiently in spite of the Covid19 situation. It was well organized. Thank you for a pleasant and carefree experience.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Xxxxx Sloane has done an efficient job at keeping their facilities clean during COVID-19. Also, Eric is wonderful to work with!!
Business response:
We appreciate your marvelous feedback, Cheryl. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
A great buying experience. The sales person, Dale Levin, was excellent. He was super patient with us (as we were from out of state), not at all pushy, and very knowledgeable about the car. He also got us a great deal! The sales manager, Chris Salmon, was very efficient and had all the paperwork ready when we went to pick up the car. Overall, a great buying experience.l
Business response:
Hello Susan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dale and Chris were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service I loved that the process was fast and I did not have to sit in a dealership for hours! I also like the gifts and the friendliness of the staff! I enjoy working with John Walden every 3 years he always get me what I want with what I can afford! And always with a smile and a joke! He’s great!
Business response:
Thank you for your great review, Paulia! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent dealership BMW of Devon provided great service, their staff were very knowledgeable and the process was extremely efficient. I wish all dealerships were like this one.
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Drive past other BMW dealer to go here instead Richard Hudak is extremely knowledgeable and very customer oriented. I also continue to be impressed with the mechanics that work on my 2000 540i6. I live 5 minutes from BMW of the Mainline, but have had multiple negative experiences with bad repairs and poor customer service there. The longer drive to BMW of Devon is well worth it!
Business response:
John, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Awesome service Chris is the best, dedicated and super caring. The best customer service ever! And the car is beautiful I love it. Thanks
Business response:
Hello Jose and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
New 2020 X3 I had an excellent experience with turning in my 2017 X3 and receiving my newly-ordered 2020 X3. Kerry Simmons kept me informed throughout the entire process due to minor delays associated with the current pandemic. Furthermore he was kind and courteous. I felt comfortable asking questions and in all the transactions that occurred. A true pleasure to work with Kerry and BMW of Devon.
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great facility From the settings up appointment, discussion with service advisor to delivery of the vehicle. It went smoothly like a well oiled machine. You guys are the best !!!
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.