BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
Select a rating
David's profile image
David 
6 years ago

Great Service Very courteous and professional staff. Mechanics identified and repaired several issues with the car. They also washed and vacuumed the car. 

Business response:

We appreciate your kind words, David. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Michael's profile image
Michael 
6 years ago

Great service I showed up before my appointment at 7 am - a Lyft was provided which got me to a conference call on time. Great service! 

Business response:

Michael, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Nancy's profile image
Nancy 
6 years ago

New purchase of X5 Kerry and Frank worked with me. They were both attentive and professional. Answered all questions and offered information I wasn't aware of. 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that Kerry and Frank were able to provide an efficient and overall positive experience. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Louis's profile image
Louis 
6 years ago

A good deal done well! Liked Drew's professionalism and his easy going personality. He did not exert pressure in any way. The certified used car was delivered in mint condition and fully detailed. A beautiful show room and a comfortable customer lounge. 

Philip's profile image
Philip 
6 years ago

Engaged and attentive Service Advisor The service advisor, Eric, was very helpful. I liked the fact that the dealership repaired the windshied seal on my car, without cost to me. It had been replaced by the dealership previously and disintegrated prematurely. 

Business response:

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Shahrzad's profile image
Shahrzad 
6 years ago

Always a great experience Friendly, honest, and timely. I love the online scheduling option. The waiting area is also set up nicely to do work and the car wash certificate after any service is a nice touch. 

Business response:

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Christine's profile image
Christine 
6 years ago

BMW is the best Everyone is so polite and helpful. They treat me with respect and seem to genuinely want to assist me. Absolutely wonderful dealership 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Donna's profile image
Donna 
6 years ago

Great Service Took me in at the end of the day without an appointment. Diagnosed the problem and fixed it while I waited. Jeff Martin gave me a discount on the price, and car wash coupons for both of our cars because it was raining heavily that day. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Gary's profile image
Gary 
6 years ago

The Wife Loves the 750 awesome The Personalized service from the Service manager and the The Smart one. The Detail shop makes the car what i call show room clean. 

Business response:

Thank you for taking the time to write about your experience with us, Gary! At BMW of Devon, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.