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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Claudine's profile image
Claudine 
6 years ago

Devon - Inspection Prompt service, clean, friendly staff, comfortable waiting area. Would definitely recommend this dealership. Even though I did not purchase my vehicle at this location, everyone at the facility was great. 

Business response:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Alyssa's profile image
Alyssa 
6 years ago

Excellent Service Rick Osberg was responsive and helpful to my initial query and request for vehicle listing, and welcoming when I arrived for the purchase. He made the purchasing experience very pleasant. 

Business response:

Thank you for your great review, Alyssa! We're glad to have Rick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Judith's profile image
Judith 
6 years ago

Great service experience Easy and pleasant! The intake process is smooth and pleasant. The service person was great, the wait was pretty much as promised. The facility is comfortable. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Omana's profile image
Omana 
6 years ago

Great service It was an excellent service. Office staffs were very good. We are happy to continue with BMW. Thanks for your help. We are happy to refer more customers. 

Business response:

We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Kelly's profile image
Kelly 
6 years ago

Excellent experience at BMW of Devon, PA Scheduling service online was very easy. There was no delay upon arriving and checking in. The waiting area is comfortable and nicely stocked. My service rep. explained everything in good detail and made sure there were no surprises. The car was finished on time and nicely cleaned. 

Business response:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Bruce's profile image
Bruce 
6 years ago

Exceeds expectations! Jeff Martin has provided superlative service. He really goes out of his way to ensure customer satisfaction. His follow-through and commitment to excellence has been second to none. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Joseph's profile image
Joseph 
6 years ago

Nice experience, Very Professional. Sales person Kerry Simmons very professional. Go a Great trade in price and Nice Finale sale price. Only problem the distance from my Home in Huntingdon Valley and Devon. 23 miles. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Layla's profile image
Layla 
6 years ago

Excellent care of customers From my interaction with the internet sales (Jay) to walking in the door (meeting and working with Greg and Frank, then Tori) and leaving with my new BMW, it was a pleasure to work with everyone at the dealership. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Lisa's profile image
Lisa 
6 years ago

Great service and facilities I love that I don’t have to wait at the dealership while my car is getting worked on. I can still plan on working and not have to take a day off thanks to the great loaner service. Also everytime I take my car in it comes back clean. 

Business response:

Lisa, we are glad to hear you enjoyed your recent visit to our service department. At BMW of Devon we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.