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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing Service The service team is always professional and responsive. They look at my complete driving picture to make sure my visit is efficient and proactive.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Wonderful Service Was very easy to set up an appointment and everyone was so friendly and helpful ... and they drove all the way to Chester Springs which really made it easy!
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
2019 X3 I worked with Brad Tabolinsky and he was absolutely fantastic. He was very knowledgeable, patient, and made it a top-notch experience. This is the second time that Brad has put me into a new BMW and I look forward to working with him again. As I know from my prior experience, my relationship with Brad doesn’t end when I drive the car off of the lot and know he is there to help with any questions that I may have down the line. Frank Muto and Lisa Puggi were also great to work with and, like Brad, incredibly knowledgea... read more
Business response:
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in should you have any questions. Mike Todak General Manager - mike.todak@bmwofdevon.com
Profesional and friendly staff.. Profesional staff and friendly...clean facility phone calls returned fast sales and finance team make me feel like they know me before ..
Business response:
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience.We will be sure to pass along your kind words to the team and we look forward to seeing you again. Mike Todak General Manager - mike.todak@bmwofdevon.com
Car dealership Sales person and all dealer staff were professional, honest and accommodating. I would recommend and use dealership again. Thank you.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service I always get great service. I have been a customer here for over 20 years (and multiple cars). Always a pleasure to deal with the staff. Work always done right and completed on time.
Business response:
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Pleasure to deal with BMW of Devon Prompt service...finished the day I brought the car in, professional transport service to and from my home (I was offered a loaner car, but didn't need one), very nice waiting room with food and drinks, everyone friendly, polite and professional.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Awesome service Bill was extremely helpful and it was an emergency situation. He also arranged for delivery on my car on Saturday while I was in New York City
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service Everything (from my request for a drop off to the giving me a loaner vehicle because of delay in resolving the issue) was handled very well. Thank you.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.