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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great staff, great service! Greg DiRocco was a pleasure to deal with. He answered all of my questions and addressed all of my concerns with the sale. I would definitely do business with him again.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent service. Wonderful experience Excellent experience. They accomodated us in every way possible. We travelled one hour to go there and we wil do it again in the future as well.
Business response:
Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Speedy diagnosis and resolution My experience was great. Eric and the rest of the team informed me of what was wrong with my car within a few hours. Fast service too and the loaner that I was given helped running errands easy.
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Friendly and fast Courteous and professional staff. Quick service. In and out without and hassles. Perhaps surprisingly, prices are very competitive. Nice job!
Business response:
Hi Patrick and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Good experience Responsiveness. Pleasant to deal with. No complaints with any part of the process. Would consider Devon BMW for our next car.
Business response:
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service John Walden my salesmen for 16 years is GREAT. He is patient, caring, understanding and always willing to work hard for his customers.
Business response:
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Todak General Manager - mike.todak@bmwofdevon.com
Extremely satisfied Service and sales associates are extremely welcoming - My 2018 M X1 had a reverse light shortage. I stopped by during a busy time on Saturday, and still was able to be accommodated by Jeff, in which my vehicle was completed within 15 minutes. Also, was able to bring my 3 month old puppy in, very dog friendly dealership.
Business response:
Thank you for reaching out Zachary! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Service review Car ready when promised, work seemed to be done well. Service rep very good, facilities clean pleasant. On time drop off and quick intake.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service! Best in metro area! The staff is extremely professional and friendly. It is very easy to schedule an appointment and getting a loaner. Communication is excellent while service is being done.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.