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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service. Very professional Everyone was courteous and professional. Good communication. Easy to schedule appointment and work completed on time. Easy drop off and pick up after service.
Business response:
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service consultant This was my first visit to this service department. Anthony was quite helpful and explained the process, hooked me up with a Lfyt to get to work and later explained all repairs done to the vehicle.
Business response:
Robin, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Anthony does for BMW of Devon and our customers. Hope to see you again soon! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service. Clean facilities. Courteous staff Everyone was very courteous, and the repairs - factory recall work - were done as expected. As requested, they had a loaner ready for me when I dropped mine off.
Business response:
Hi Fran, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Recommend BMW of DEVON Everyone is extremely professional and courteous. The quality of your mechanics is much higher than my experience going to BMW of the Mainline.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great followups and service Our Salesman Kerry was great, he followed up a number of times to make sure everything was going smoothly and we were ok.
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent service Service adviser was very helpful; fast drop off logistics; timely communication; offer to get alternative ride; easy check out; good hours
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and Im glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great car buying experience Kerry was hands on from start to finish. Thanks for all of your help. I will definitely recommend to friends looking to purchase Bmw’s
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - Lawrence Hall Team
Easy in and out I really was impressed by the ease of scheduling, availability of a loaner, knowledge of my vehicle and warranty issues.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Pleasant experience Everyone at Devon BMW is very friendly and accommodating. It is clear that their aim is to satisfy the customer.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.