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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wonderful service! My most recent experience mirrors my previous ones. From the moment I pull my car into the service area both me and my car are treated with kindness and respect.
Another great experience Very friendly and professional service and the loaner car was ready. It is allways easy to work with the service department.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Professional and treated me like family. No hassel Professional and treated me like family. No hassles. Expedited the entire process and I was old the road with my new SUV and loving every minute.
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Mike Todak General Manager - mike.todak@bmwofdevon.com
Knowledgeable, Pressure free Sales Had a great experience with Salesman Darryl Tate who was VERY knowledgeable about the car. We only can to see the used 5 series inventory to compare it too the inventory at Mainline BMW which is a mile from where we live. We really felt great about the personal attention and the sales atmosphere so we purchased our 5 series at DevonBMW....THANK YOU
Great service I like the flexibility of having a loaner car. And being kept up to date on the status of my vehicle repairs.
Business response:
Thank you for your feedback and recommendation. We look forward to working with you or anyone you might send our way in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent Customer Service Greg was very professional and engaged me personally, almost fatherly in fact. He and the team at BMW of Devon were patient with me and went the extra mile to make me happy, I am truly appreciative.
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service, friendly staff. Friendly staff.. Bill Coulton and Luke Ridgely were terrific. Immediately greeted upon arrival. Pleasant experience. Would appreciate charges being reviewed first as labor charges extremely high!!!
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service Department Bruce is an excellent service advisor. His customer service and quality of care is above and beyond. He makes you feel taken care of.
Business response:
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bruce and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service Dealing with Jeff and Rich. They did a great job of taking care of my car and myself. I will keep bringing my car back for them to service it.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.