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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nice used car buying experience Everyone I ran into at the dealership was pleasant and helpful, especially the sales rep and financial specialist that I dealt with the most.
Business response:
Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Mike Todak General Manager - mike.todak@bmwofdevon.com
Service Clearly explained what needed to be done and service was great. The staff was also very informative and very helpful.
Business response:
We are so glad we could take care of all of your needs, Joseph! Thank you for giving this feedback; we will be sure to share it with the team! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service. Clean facility - awesome staff People are super nice fast service received a ride for drop off and they gave me a free hat when I was inquiring of the price of the hat. That was awesome!
Business response:
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great dealership! The sales people let me take my time looking around outside and did not come running out as soon as I was there. My sales rep. I was understanding, friendly and very knowledgeable. All of them took their time answering all my questions. Would definitely recommend Kerry to anyone!
Business response:
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Todak General Manager - mike.todak@bmwofdevon.com
5 star experience Frank and John made the process so comfortable. All my concerns were addressed.very responsive and friendly. 5 star customer service.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service and facility Flexibility. I mistakenly reserved my service for drop off and you we're able to turn the visit around very quickly so my wife did not need to leave
Business response:
It's wonderful to hear that our team was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with the team.Thank you and if you have any questions about the work that was done please feel free to contact us. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Quick and friendly service Quick and friendly service. Recalls handled without a long wait, car was cleaned and I was kept informed throughout the process.
Business response:
Glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Service Close to home, clean facility, friendly staff and quick service, the adviser Cyrus was really helpful, great selection of loaner car available
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
prompt, attentive, courteous Worked with Jeff as my service advisor. They towed me back to the dealership, arranged for a loaner, and replaced engine promptly without hassle.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.