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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Maureen's profile image
Maureen 
8 years ago

Great Service Eric, my service agent was accommodating and informative which made for a positive experience. All employees are courteous and responsive. 

Business response:

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience completely painless. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Elaine's profile image
Elaine 
8 years ago

Amazing Service Everyone was amazingly responsive and helpful. I felt informed and my service was a priority. I will drive past two other BMW dealerships to always use Devon BMW. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Elmer 
8 years ago

Great service My service rep Cyrus is fantastic. Always know where I am in the service process. Keeps me week informed and my car is always ready when he says to pick up 

Business response:

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Richard's profile image
Richard 
8 years ago

Very accomodating Always have time on your schedule to accommodate me. Timely repairs. Very professional. Knowledgeable technicians. Nice facilities. Service times are great for those who work late. 

Business response:

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Cheryl 
8 years ago

Great service Great service department. Always accessible and willing to help. I only drive a BMW because of this service department. They are always available and courteous. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Susan 
8 years ago

BMW... Everyone was very friendly and informative. They have a great inventory of both new and used vehicles. I had fun choosing my car! Have a good day... 

Business response:

We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Todak General Manager - mike.todak@bmwofdevon.com 

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James 
8 years ago

Excellent dealership Quick, easy and efficient. I needed a new car in a hurry. They had the make and model I wanted. The team took care of everything. All i needed to do was provide an insurance card and a check for the down payment. 

Business response:

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Mike Todak General Manager - mike.todak@bmwofdevon.com 

John's profile image
John 
8 years ago

2018 BMW X3 Responsive and knowledgeable staff. Didn’t feel any pressure nor rushed during the sales process. Was willing to work with me to get the vehicle I wanted at a competitive price. 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Gerri 
8 years ago

Great service; excellent perks Very comfortable lounge provided for clients who opt to wait for their vehicle to be serviced. Having my vehicle washed and cleaned after servicing is a fantastic perk! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.