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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Bennie's profile image
Bennie 
8 years ago

Great Service Very Prompt service. My service advisor explained thoroughly the issue my vehicle was having, and presented me with the resolution. Done in less than an hour. Outstanding! 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Morris's profile image
Morris 
8 years ago

Great Service Jeff is a wonderful communicator, keeping informed which takes the stress out and makes the experience as pleasant as it can be. For the rest of the team, their friendly and make you feel welcome! You have one hell of a Manager in Rich Hudak! 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Steven's profile image
Steven 
8 years ago

Service well after a purchase The level of service that Rich (the service manager) provides is hard to find. I purchased my vehicle about 4yrs ago and have continue to have it serviced at the dealership because of Rich. 

Diane's profile image
Diane 
8 years ago

Great service Have been going there for years. Certain service items were brought up as an FYI for the future but not pushed as being mandatory for inspection. 

Business response:

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Robert's profile image
Robert 
8 years ago

Purchase/lease of new car Total experience was excellent; from the initial visit to dealership through out, including calling me after delivery of the car to make sure everything was fine. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Dawn's profile image
Dawn 
8 years ago

Great Service Service representative was responsive to unexpected engine problem; he reviewed the car right away, was friendly, knowledgeable and had the problem fixed the same day. 

Business response:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Lara's profile image
Lara 
8 years ago

Pleasant Buying Experience My experience buying a BMW X5 was pleasant and easy. The staff were friendly and informative with no sales pressure. I felt like the sales associate I dealt with helped me to get the best deal possible, which I really appreciate. 

Business response:

Thank you for this amazing review, Lara! We really appreciate your business. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Arel's profile image
Arel 
8 years ago

Great experience Very easy transaction and great staff.gave me a great deal on my new car would definitely buy from them again. 

Business response:

Thanks for the great review, Arel! We appreciate your business! Mike Todak General Manager - mike.todak@bmwofdevon.com 

Joseph's profile image
Joseph 
8 years ago

5 star BMW dealer.High quality service and staff. Bruce Baynard is a very fine service representative. Responsive, thorough in every detail and has the best interests of the customer at heart. He is gold! My service tech Jason did a great job on my car. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.