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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience courtesy, friendliness, followthrough, helpfulness, knowledgeable. The entire experience was a pleasure. Great facility with wonderful people! I will Buy there again.
Business response:
Thank you so much for this review and for sharing your great experience with us, James. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Frank X. Muto Jr. - Sales Manager
Go BMW SUV friendly, courteous and prompt service. The sales, management and service department are well organized. We felt at home dealing with them and they made it a very pleasant experience.
Business response:
Thank you for taking the time to write about your experience with us. At BMW of Devon, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Frank X. Muto Jr. - Sales Manager
Service/repair Dropped the car back at our house for us...a huge help because my wife was tied up with the kids
Business response:
Thank you, Duncan, for sharing your experience with this humbling review. Our team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Roy Cassidy - Service Manager
Buying my First Car The staff was great and helpful. They were good people and honest. Helped me with everything I needed and were patient.
Business response:
Thank you so much for taking the time to write this review, Priscilla. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at BMW of Devon. If you have any further needs, do not hesitate to come back in for a visit. Frank X. Muto Jr. - Sales Manager
Great service My Sales person, Dan McCloy, was terrific. He listened to my needs as a potential buyer and returned emails and phone calls in a timely manner. The facility was very clean and everyone was very pleasant.
Business response:
Thank you so much for taking the time to provide such great feedback, Holly. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dan was able to satisfy that. Do not hesitate to contact us if you have any further questions or needs. Frank X. Muto Jr. - Sales Manager
frank m. lo russo Very personable. Everyone seemed sincere in trying to help me and to do whatever had to be done. Very professional and courteous.
Business response:
Frank, we sincerely appreciate your feedback. Each employee is a valued member of the BMW of Devon team, and we all strive to provide excellent service. We look forward to seeing you again in the future. Thank you once again. Roy Cassidy - Service Manager
Great Experience Customer service was excellent--from the Front Desk personnel, to the Parts Dept., to the Service Dept. (Grady), to the Collision Dept. (Sal Sabatino), to the Client Advisor (Dan McCloy), to the Finance persons (Lisa & Dmitri).
Business response:
Donna, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Roy Cassidy - Service Manager
Courteous staff Very accommodating in terms of scheduling and providing a loaner car. Prompt service, no wait time and my car was ready at the time I requested.
Business response:
Theresa, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Roy Cassidy - Service Manager
Excellant Services Rich and Sal handled everything which took all of my concerns away. They made the process very easy for me and the end result was excellent. Both went well beyond my expectations. Thank you
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.