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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Ganith's profile image
Ganith 
5 years ago

Quick and Fast decisions Anthony and his manager - crisp , right to the point , purchase decision got done like in 10 minutes quickest i have experienced until now 

Business response:

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Barry 
5 years ago

Pleasant buying experience Friendly, knowledgeable salesman and easy to work with. Facility was clean and comfortable. Used vehicle was exactly as described by salesman prior to my visit. 

Business response:

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

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Douglas 
5 years ago

Service was great Work was done as scheduled and waiting room was properly set up for Covid-19 times. Would recommend this dealer for service and sales 

Business response:

We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

BCAB05's profile image
BCAB05 
5 years ago

I've been working with Kerry Simmons for several years... I've been working with Kerry Simmons for several years now to trade-in & purchase several new BMWs. Each time I am reminded of why I only go to Kerry - he is straightforward, focuses on my and my family's interests / needs to make sure we get what we need, and goes above and beyond to guide us through the process and include some special surprises like BMW cars for our kids to enjoy. If you know me, you'd know I don't hesitate to refer you to Kerry. 

Business response:

We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

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jcdisch 
5 years ago

Greg DiRocco was courteous, professional, and a pleasure... Greg DiRocco was courteous, professional, and a pleasure to work with. He was knowledgeable about his product and answered all of our questions, also giving us ample opportunity to check out and review the vehicle we were interested in. He was not high pressure and was very responsive to email and phone correspondence. We will definitely return to him for future purchases. Chris Salmon was also excellent explaining our options for financing and maintenance packages.... read more

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

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Michael 
5 years ago

Great Service It was my first time at BMW Devon and the Service Dept kept me well informed. Good Covid precautions. Will be returning 

Business response:

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Paula's profile image
Paula 
5 years ago

Completely satisfied I liked everything, starting with the ease of scheduling. Kate was so lovely on the phone that I actually took a few minutes to find her in the building and introduce myself in person when I came in for the appointment. The work on the car was as good as it has always been. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

James's profile image
James 
5 years ago

Great customer service I am pleased with the convenient scheduling and loaner vehicle availability. Service department provided safe distancing and check out procedures. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

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Lonsho00 
5 years ago

We have bought many cars in the past from many different... We have bought many cars in the past from many different dealerships, this was by far the best experience we have ever had. The car was ready for me look at and test drive as soon as we got there. Kerry, our sales guy, told us everything we needed to know about the different buying options. He was extremely helpful and not pushy like other sales guys in the past. We drove 1 1/2 to come to this dealership and will do it again when the time comes. We also will refer o... read more

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.