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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service and Covid safeguards The entire process; turning my car in for service, picking up the loaner and the post service pickup were very well organized, and safe. I am very impressed with the thoroughness of your procedures. I liked the easy pay-on-line. The technician's video is a great innovation as well.
Business response:
Herbert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Recall Repair Very quick service. Work was completed within the estimated time. I liked the video service report. The service advisor was very courteous.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
BMW X3 M40i The advisor was through and the technician also did a good job of taking my wife’s issues and investigating them.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great service Excellent service, they went above and beyond. I feel well cared for and confident that my car is in top shape!
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Good Service appointment Video update on my vehicle provided clarity and also increased the trust factor. I am open to returning to Devon for future service visits.
Business response:
Thank you for putting your trust in BMW of Devon! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great place to buy BMW My salesman Andrew was great This is the best experience I have had buying a car. I will recommend my friends to see Andrew if they need a BMW. great Job.
Business response:
Hello William and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Andrew was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Excellent customer service Andrew was extremely helpful with helping us trade in our vehicle and find a newer model that fit our family’s needs.
Business response:
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Dealership has exceeded my high expectations Ease of making appointment. Very impressed with Gabriel who made sure everything was handled in a personable professional manner. When I arrived For my appointment Orlando greeted me with a smile that showed through his mask. Rony made sure all my concerns were met and kept me informed throughout the process. I have been leasing BMW’s since 1988 and so far, this dealership has exceeded the the high expectations I’ve grown to expect.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Pleasant experience Pleasant, smiling, efficient staff and clean, socially distant waiting area. Easy in, easy out. I would recommend your services to friends.
Business response:
Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.