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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Edwin's profile image
Edwin 
5 years ago

Professional and attentive service Professional and attentive staff. Detailed with every step of my purchase. Our salesperson, Brad, was exceptional. He was patient, addressing my questions and concerns on our new purchase. He gave us ample time to digest, and when the time came, was able to accommodate our requests even on such short notice. Would recommend Brad and BMW Devon! 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Fuad's profile image
Fuad 
5 years ago

Excellent Service Always a pleasant experience when going to the dealership. No time wasted. I’m looking forward to my next lease hopefully they will take me out early lol. 

Business response:

Fuad, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Mbrown1x's profile image
Mbrown1x 
5 years ago

Brian was knowledgeable, engaging, friendly and... Brian was knowledgeable, engaging, friendly and courteous. His consistent persistent customer focus was a driving factor in returning to the BMW brand. Pleasure to deal with! 

Ray's profile image
Ray 
5 years ago

Excellent Service!! The salesman, Drew Wendle, was excellent. Drew was engaging, knowledgeable and attentive. He took time to review the technical features of the car of which there were many. 

Robin's profile image
Robin 
5 years ago

Good sales experience Our sales rep (Andrew Krier) was friendly, knowledgeable and responsive without being pushy. He worked with the service department, pre-owned and genius staff to provide us with integrated and helpful service. 

Business response:

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Andrew and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Scott's profile image
Scott 
5 years ago

Always a great service experience was fast and complete service. If you have an 8am appointment, they really do start on time every time. I also felt safe with the social distancing rules that were put in place by the dealership. Couldn't get the car washed there but they gave a coupon for a free wash that never expires. 

Carole's profile image
Carole 
5 years ago

Service Service staff polite and helpful. Easy to make appointments. I wish they would include an on site car cleaning like with previous owner. 

thomas.klein's profile image
thomas.klein 
5 years ago

They do what they say they will do. Kerry is great to... They do what they say they will do. Kerry is great to work with and Devon BMW is always helpful and appreciate our business. Glad we purchased or certified BMW here. 

Brant's profile image
Brant 
5 years ago

Tire service at BMW Devon Service was quick, the trouble was identified and relayed to me so I could see it myself, I appreciate that. 

Business response:

Brant, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at BMW of Devon and we look forward to your continued business! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.