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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wonderful service I liked the video update of the car being serviced and the ease of payment. The attendants were courteous and professional.
Business response:
Hi Anthony and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Good service All service people was friendly and all safety protocols were in place. It took a little bit longer than expected but everything fine in general.
Business response:
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
BMW service Prompt courteous clean waiting room. Service was fast and easy to schedule online. Staff was very friendly and helpful. Reasonably priced
Business response:
Thank you for the five-star rating, Heather! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
It was a real pleasure working with Anthony Phiri from... It was a real pleasure working with Anthony Phiri from start to finish. He was very professional, while being totally approachable and personable, as well as knowledgeable about all aspects of the models we discussed. This was my first car purchase and what an enjoyable experience it was. Thank you Anthony!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com
Great leasing experience Easy to communicate and negotiate. They can trade in my leasing Lexus vehicle, so I don’t need to go back to my old Lexus dealer to return.
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car leasing experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service Everyone was very friendly and helpful. Anthony is very knowledgeable and was able to answer all my questions so I could make the best decision.
Business response:
Hi Ivette and thanks for the great feedback! We're very happy that Anthony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Made Easy Andrew Grier is an excellent sales rep. patient, knowledgeable, helpful, not pushy, responsive and made the car buying process easy and enjoyable
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great experience There was no pressure. Everyone was extremely friendly. I felt safe. All of the people in the dealership wore masks. I left with a car and without a headache. I will go back when I’m ready for my next vehicle.
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to BMW of Devon. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
From the moment we entered the dealership, Anthony... From the moment we entered the dealership, Anthony exceeded our expectations. He clearly explained our options, showed us several vehicles that were reasonable, but helped guide us to the best possible decision. Everyone else in the dealership was supportive and very friendly.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.