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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Great Sales Experience" Roxanne Roch was an excellent and knowledgeable salesperson who helped us select a great car. The process was fast and efficient. I would recommend Rockville BMW.
Business response:
Thanks so much for the great review, we appreciate it!
"Excellent!" Wonderful experience. Annamarie Pistone helped me through the whole process of purchasing a new X3. Great service, great price and beautiful car. Got a great price as well.
Business response:
Thanks so much for the feedback and for the 5-star review, we do appreciate it!
"BMW Traded for Lease" I am so impressed with Suvin at this location. He was referred to me by my service Rep Russell. From the first moment Suvin immediately called me to set up a convenient appointment. I had previously looked at a few models and even though this would be my3rd BMW for cost reasons I was also considering a desl with Honda. I met with Suvin twice. Both times he was so courteous, professional, personable and yes very honest. I would never write something untrue. If my experience was bad I usually don’t bothe... read more
Business response:
Hello Happy X1Customer! We are so thrilled by your excellent feedback regarding Suvin and your experience at our dealership...we cannot thank you enough and are so happy to have you as a customer!
"Awesome Experience with Annamarie!" Annamarie Pistone is the consummate professional. Prior to meeting Annamarie, I abhorred the car buying process. However, she patiently and efficiently facilitated my car buying experience without any pressure and made the process easy, awesome and surprisingly enjoyable. I've owned several vehicles but Annamarie is by far the BEST client adviser EVER!!
Business response:
Thanks so much for the 5-star review and for the kind words about Annamarie, we really do appreciate it.
"Attentive, Responsive, Friendly...Great Experience" This is the 6th vehicle we have leased from BMW of Rockville. We continue going back as they listen to our needs and deliver on them with competitive pricing. Roxanne is attentive, responsive and eager to please!
Business response:
Thanks so much for the 5-star review and for being a repeat customer, we really do appreciate it!
"Great experience" The dealership was very new. Many facilities. Large choice of cars. Maria was a great saleswoman and made our experience very easy, enjoyable, and efficient.
Business response:
Hi Malcolm, Thanks for writing your review and for sharing your experience! We're thrilled to read that Maria went above and beyond to exceed your expectations. We truly value your business and want to take this opportunity to welcome you to our BMW of Rockville family!
"A Phenominal Experience" My experience at Rockville BMW was less about a strenuous sales situation and more about working with a friend. I went in to Rockville BMW to test drive a car I saw on-line. I called and was told to ask for Rhashaad Winford. I met Rhashaad and the car was all ready to go sitting out front. Rhashaad was extremely knowledgeable about the intricacies of the M5. I picked up what I could in the short time spent in the car. I told Rhashaad I had to get back to work and didn't have time to discuss price or... read more
"Love my new x3 " Alwyn was amazing! If it wasn’t for him I wouldn’t have bought this car. He was so knowlagable and easy to talk to. I felt like I could trust him. He did everything to make me happy... they stayed till 2am to make me happy because I was so indecisive. Thank you all 😘
Business response:
Hello and thank you for the feedback about our staff and for the 5-star rating. We really do appreciate it!
"Renewed Lease" Rashaad was great in helping navigate through all the options for the new lease and closing out the old one. He also worked with the service department to facilitate a repair to the windshield for the trade. Joy Chilcoat made the repair and subsequent insurance payment a very easy process. This is our 4th lease and the first time we had a car built for us. It was a very pleasant experience we will repeat in 3 years.
Business response:
Thank you for the fantastic review! We are so happy that Rahshaad went above and beyond to assist you with your BMW lease and equally happy that Joy took care of the repair process! We truly appreciate you choosing BMW of Rockville.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.