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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Great Sales Person " Roxanne has always been customer-focused and never disappoints. Nice to deal with a caring person. Roxanne’s approach is very personable and makes sure you are satisfied as a customer throughout the entire process. Kirk Patel in finance was a pleasure to work with as well.
Business response:
Hi Kat! Thank you for the 5-star rating and for the kind words about our staff, we do appreciate it!
"Great Dealership To Work With" Tony and Roxanne were great to work with. They made my buying experience easy. I was kept abreast of my vehicle’s delivery progress every step of the way. Kirk in Financing was very knowledgeable of the maintenance and service options. I was in and out pretty quickly. I had a great experience.
Business response:
Hi Jacks! Thanks so much for the feedback and for the 5-star rating, we really appreciate it!
"Great experience " I had a X5 and loved it. It was time for maintenance so I went to drop it off at dealership. While I was waiting I decided to look at the newer vehicles in the showroom. The new X7 caught my eye and I wanted to get some information. Rahshaad was very knowledgeable about the new SUV and answered all my questions. We went for a test drive and he showed me all the new features and options he thought I would really like. After the test drive, I knew i wanted to purchase the X7. Rahshaad made my purchase quick... read more
Business response:
Hi Sue! Thanks so much for the 5-star review and for the excellent feedback, we do appreciate it!
"Terrific Genius appointment" As I left the dealer with my new car, my salesman Armand Amany told me to take advantage of a "genius appointment" with Emmitt Green. I met Emmitt briefly to set up the appointment. He suggested I drive the car for 10 days to 2 weeks and then return for the appointment. We agreed to a time. I drove the car, a new 330e. I found the computer system and controls intuitive, the manual accessible, and the BMW Genius app informative. I doubted I really needed to come back for the appointment. I am gla... read more
Business response:
Hello Bethesda Lady! Thank you so much for the very detailed review, we appreciate it very much and are so happy to have you as a customer!
"Short and sweet" Rashaad Winford was a pleasure to deal with. He helped me find the right car for me by asking the right questions; he got me the best deal with little need to negotiate on my end; and he made the experience fairly seemless and pleasant. The finance manager Kirk Patel was also super friendly and efficient. By far the best BMW service experience I’ve had to date! Thanks Rockville team!
Business response:
Thanks so much for the 5-star review and for the kind words about our staff, we really appreciate it!
"Repeat Client - Another Outstanding Experience" This was the second time I worked with Roxanne Roch to buy a new BMW. Roxanne is amazing! She is very attentive and helped find me the right car at a great value. She is very personable and you trust that she is doing everything in her power to make sure your experience is perfect. She couldn't have made the process more smooth! I highly recommend her!
Business response:
Thank you so much for the 5-star review and for the kinds words about Roxanne, we do appreciate it!
"First BMW" Wonderful experience working with Roxanne! The process was easy and she made sure I was comfortable with my new vehicle before I left the lot. Her follow up in the days and weeks following has been impressive and very much appreciated.
Business response:
Thank you for the great feedback and for the 5-stars, we do appreciate it very much!
"Good experience, great product" I had an advantage as I knew exactly what model I wanted. The BMW staff was there to bring us together and I am very happy with my purchase. The combination of great products, and a great sales force, make the experience of purchasing a vehicle much better. Good luck in their upcoming new building which should be done next year. Also, was great to have Maria set up me vehicle's Isystem, left the dealership making calls from my car, and playing tunes from my phone.
Business response:
Thank you "Big Harper" for the awesome review and feedback. We are so glad that everything worked out and are happy to have you as a customer!
"Nice straight shooter" The sales person I'm dealing with, is willing to work to help me get the car I wish for. I have a BMW my third which I bought from this dealership.
Business response:
Hello and thank so much for the review and feedback, we do appreciate it !
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.