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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Veronica was great to work with when we upgraded from a..." Veronica was great to work with when we upgraded from a Subaru Forster to an X3 m40i. She is incredibly personable and was responsive when we communicated. Highly recommend with with her 🙂
"I worked with Tariq to try to learn the features of my..." I worked with Tariq to try to learn the features of my X3. I learned a lot, he answered all questions but his passion for the car and it’s features were contagious . I’ve never had a car buying experience that was not only positive but fun
Business response:
Wow! Thanks for the great review. We will be sure to share your kind words with the team :)
"Excellent customer service from the sales rep and from..." Excellent customer service from the sales rep and from the finance manager. An overall great experience. Would definitely recommend to family and friends. I consider myself a long term customer.
Business response:
Thank you so much for the nice review! We are happy you are part of our car family.
"GREAT" I HAD A GREAT TIME WORKING WITH AZIZ AND HIS CREW TO GET ME THE CAR I WANTED. THE CAR IS GREAT AND THE DEALERSHIP IS AWESOME!
Business response:
Thank you so much for the kind review!!
"Good Overall Experience" One of the better car buying experiences. Veronica was knowledgeable about the vehicle and could assist with the number of options available. She was also able to find a vehicle that met my needs which was not even at the dealership but was in transit at a very competitive price.
Business response:
Thank you for the 5 star review! We think Veronica is pretty great also!
"Adam didn’t give me a box of chocolates or a bow on my..." Adam didn’t give me a box of chocolates or a bow on my vehicle, but he was very responsive and helpful in getting my deal closed. When I went back-and-forth on the purchase and finally gave him a credit card to hold the vehicle until I could get back there he did not make other purchases with my card. He even went above and beyond and personally buffed a spot I saw when picking up my X3. His boy, Johnny Polo, was very helpful with the online set up as well. ...and B... read more
Business response:
Thank you so much for the kind review! We are so glad our whole team was able to provide you with the VIP experience.
"She was very nice and very helpful. She also treated me..." She was very nice and very helpful. She also treated me with a ton of respect. I had a amazing experience with the people that worked there and her.
"Good service ! They have all the paperwork ready fast ...." Good service ! They have all the paperwork ready fast . They were very pleasant nice to deal with. They consider my interest when negotiating. I will buy from them again
Business response:
Thank you so much for the kind review! Quick question- Is there anything we could have done to make it a 5 star experience ?
"VERONICA IS THE BEST!" This was my first time purchasing a car. I stopped at a few other dealerships before coming to BMW of West St. Louis, but I must say I had the best experience here and that was because of Veronica Tran. She made my whole experience quick and easy, and she really worked hard to accommodate all my needs and time constraints. I was kinda nervous walking in the dealership, but she quickly put me at ease and we hit it off right away talking about my home town of New Orleans. Big thanks to Veronica, Tarik, ... read more
Business response:
Hi There! Thank you SO much for the nice review! Congrats on the new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.