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14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"It was great working with Veronica. She was very friendly..." It was great working with Veronica. She was very friendly and helped make us comfortable with the new car buying process. I would love to work with her again.
"Brandy was great. She checked me in for my initial issues..." Brandy was great. She checked me in for my initial issues but then asked about any additional issues. She started looking around my car and found a slash in a tire. I told her I was moving to Florida but since I had just had my annual check, everything should be ok. But, that tire slash she found could have had a bad outcome on my way to Florida.
"I am very pleased with the staff at west county BMWIt..." I am very pleased with the staff at west county BMW It was very easy to schedule service appointment on the website, got my car back within a day!
"The service department was very helpful and knowledgeable..." The service department was very helpful and knowledgeable and got my vehicle in and out very quickly. I will be bringing my vehicle back when needed.
"Brandy was very helpful, competent, and friendly! She's..." Brandy was very helpful, competent, and friendly! She's helped me in the past with service on my BMW 650, so when I needed my new 124 Spider Abarth inspected BMW of West St Louis and Brandy immediately came to mind.
Business response:
Thanks for the 5 star review!
"Brandy was amazing to work with as a service manager. She..." Brandy was amazing to work with as a service manager. She kept us up to date on everything that was being worked on and checked with us before any charges were incurred. The team as a whole did fantastic work on a 20-year-old Z3 and they’ve definitely earned our business for life.
Business response:
Chris- Thanks so much for the 5 star review and doing business with us. Brandy does a fantastic job and we are really happy she is part of our BMW family!
"I have bought many vehicles from different parts of the..." I have bought many vehicles from different parts of the country, but haven’t had an experience as smooth, trustful, and simple as the one I had dealing with Dave Ware (sales) and Bob Whay (finance) at BMW of West St Louis. Bob helped us complete an out of state transaction and overnighted all documents back and forth. Dave even drove 2 hrs to mid-Missouri to deliver the new car! Will definitely be doing business with this team again.
Business response:
Thank you SO much for the 5 star review. We know that buying a car when your not local can be hard. Thank you for trusting us!
"Dave Schaedler went out of his way to find the exact car..." Dave Schaedler went out of his way to find the exact car I was looking for and I'm VERY picky! If your a car salesman, be like Dave! If your in the market to purchase a vehicle, buy thru Dave! Signed, one happy customer!
Business response:
Wow! Thank you for the kind review for Dave!
"I cannot remember the service members name but everyone..." I cannot remember the service members name but everyone was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service.
Business response:
We love our service team at BMW of West St.Louis. I am happy to hear you had such a wonderful experience and thank you so much for taking the time to leave us a 5 star review!
BMW has a 4.8 star rating with 3,535 reviews.
BMW is closed now. It will open at 9:00 a.m.