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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"The service bay was clean and well lit. The check-in..." The service bay was clean and well lit. The check-in process was quick and easy. The loaner was clean and ready to go. I have no complaints.
Business response:
Thank you so much for the great review!
"We had the best car buying experience we've ever had..." We had the best car buying experience we've ever had because of Jhonny Polo. He truly cares about his customers and he helped us find the perfect car for our needs. I enjoyed the entire process. The sales manager Linzie Foster also took time to speak to us and to help make our experience great. I would highly recommend this team to anyone, they really are the best in the business.
Business response:
Thank you so much for the nice review! So glad our team gave you the VIP experience. Congrats on the new car :)
"First time BMW owner...first time in for service. Mindy..." First time BMW owner...first time in for service. Mindy was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the issue. My 430ix was fixed and I was on my way. Nice job!
Business response:
Hillard- thank you so much for the kind review! So glad you had a great experience with us.
"I had a great experience, and loving my new car!..." I had a great experience, and loving my new car! Veronica Tran was FANTASTIC to work with! I will definitely refer my friends to BMW of West St. Louis!
Business response:
Thanks so much for the nice review! Congrats on the new car!
"Top of their game always! Service dept is responsive and..." Top of their game always! Service dept is responsive and great communicators! The loaner process is so easy and very appreciative. Highly recommend West County BMW!
Business response:
Roonrm - Thanks for your 5 star review it means a ton to us!
"Customer service - 5 STARS Everyone was friendly and..." Customer service - 5 STARS Everyone was friendly and attentive. I couldn’t be more pleased with my purchase. They truly gave me the Ultimate BMW experience!
"Excellent customer service and a pleasure to work with!..." Excellent customer service and a pleasure to work with! Excellent customer service and a pleasure to work with! Excellent customer service and a pleasure to work with!
Business response:
Thank you so much for the great review!!
"Excellent and easy purchase of my 2020 X5" Rami was an excellent person to work with on purchasing my new X5. I absolutely love my new vehicle, and am thrilled at the price and service I got from BMW of West St. Louis. Craig was great going through the new features of my X5. And Bob was fantastic at handling all the paperwork. Couldn't have gone more smoothly. All in all a wonderful experience. Would definitely recommend Rami and BMW of West St. Louis to anyone looking for a BMW!
Business response:
Thank you so much for the kind review! We are so glad our whole team gave you the VIP experience!
"Customer service - 5 STARS Everyone was friendly and..." Customer service - 5 STARS Everyone was friendly and attentive. I couldn’t be more pleased with my purchase. They truly gave me the Ultimate BMW experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.