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14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Great overall expenrience in getting my first car" I bought a used 2015 BMW 228xi, which is my first car. Veronica Tran is very nice and helpful and gave me many useful advices. Overall experience is good.
Business response:
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing BMW of West St. Louis. We hope you enjoy your car for many years!
"Great buying experience" The dealership did an outstanding job in finding the right vehicle for us. Veronica Tran took great care in matching.us with perfect fit options.
Business response:
Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Thank you for your business, enjoy your vehicle!
"Quick and easy!" I knew what car I wanted and was hoping for a painless, fast purchase with no hassles or games. Veronica and her colleagues provided a smooth, very customer-driven experience that was so quick, I was able to accomplish everything in one day and get on with my life!
Business response:
We try to provide each customer with a great, no-pressure and helpful sales experience, and we are so happy to hear that Veronica and the team did just that. It was such a pleasure having you here, and we can't thank you enough for the chance to earn your business. We wish you all the best and we hope you enjoy your vehicle for many years!
"Double 5s" Just wanted to take a moment and compliment Brandon G on his help in the purchase of two 5 series cars. Brandon was knowledgeable in aspects of the cars and if not would get the answer. He was always available for any questions that I had. The dealership itself looked like a bomb has just gone off but it is under remodeling and I am sure that it will be great when finished. Highest recommnmdations to both the dealership and Brandon
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
"Great buying experience " They did everything to make sure that we got the right vehicle to fit our requirements. They definitely wanted to ensure we were satisfied with them, their product, and their service.
Business response:
This is great to hear! Our team truly enjoyed working with you, and we appreciated the chance to work with you. Thank you for your business!
"Best experience ever" Veronica Tran at West county BMW not only took care of me on the initial purchase but they went above and beyond to fix a mistake. Not only would I purchase from them again I would refer others to do the same.
Business response:
Thank you so much for the great review! We are so happy to hear that you enjoyed working with Veronica, and we truly appreciate you giving us the chance to earn your business. Our team is here for any future needs, come back and see us!
"Great Experience!" BMW West St. Louis County,specifically Veronica, Steve and Linzy went ABOVE and BEYOND in customer service, we drove away as happy customers. We will definitely consider this dealership for future purchases.
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
"Great Experience" Wow, Great team working with BMW West County! The sales manager and sales expert Veronica Tran really made the difference with helping us select the right car for our family. I fealt that they really tried to listen and understand our concerns to match us with the right car! The finance manager helped seal the deal for everyone! Would highly recommend this team for the best car buying experience in town!
Business response:
Thank you so much for your kind words and recommendation! We truly appreciated the chance to earn your business, and we hope you enjoy your vehicle for many years. We look forward to working with you in the future. Welcome to the family!
"A++ Customer Service" Everyone at this dealership was very friendly, laid back and didn't play the high pressure sales games a lot of dealerships play. We dealt directly with Veronica, and let me tell you, customer service and salesmanship doesn't get any better than what she provided for us. She made buying a car a fun & pleasurable experience and went the extra mile to make sure we were completely satisfied with our vehicle. Highly recommend this dealership!
Business response:
Thank you so much for the fantastic review! We are so happy to hear that Veronica provided you with the outstanding service you deserved and helped your family find the perfect vehicle. Our team can't thank you enough for your business, and we hope to work with you again. Enjoy!
BMW has a 4.8 star rating with 3,535 reviews.
BMW is closed now. It will open at 9:00 a.m.