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BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
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Volvalene's profile image
Volvalene 
7 years ago

"Super service!" The dealerahip was a pleasure to work with. The entire staff was super friendly. Veronica is a great salesperson, knowledgeable and helpfull. Took care of any concerns I had. Definitely would buy my next car from her and the dealership. 

Business response:

Thank you for the outstanding review! It is great to hear that you enjoyed working with our team, and we appreciated the chance to earn your business. We wish you all the best, come back and see us! 

Wayne's profile image
Wayne 
7 years ago

"2018 X3 " We purchased a new BMW X3. The overall experience was great. Everyone was very professional and pleasant. Even though this BMW dealership is the furthest distance from me in St. Louis area, I would recommend this dealership. Overall a very professional and pleasant experience. And a great deal on the X3. 

Business response:

Thank you so much for your kind words and recommendation! It is wonderful to hear that you enjoyed shopping here, and we couldn't be happier for you on the purchase of your new vehicle. We hope you enjoy it for many years. We look forward to working with you in the future. 

JonjonBMw12345's profile image
JonjonBMw12345 
7 years ago

"Found just what I needed as soon as I came in" Helpful employees and very nice cold AC inside the store! The snacks made me happy and enjoy my visit. Very reasonable and have nothing at all to complain about and I'm picky because my car Means a lot to me! 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

Bosshog5043's profile image
Bosshog5043 
7 years ago

"Very very pleasant and good sales lady very knowledgeable " Because the service was exceptionally kind and good plenty of treats coffee and water, everyone I met there gets an A+ In my book Thanks 

Business response:

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! 

Abi1980's profile image
Abi1980 
7 years ago

"Best customer service ever" Look for Veronica Tran. She is the bomb. She presented me all the options that i have without pressuring me. She opened my eyes on things to consider in purchasing a car, trading my old car. The pros and cons and she was very patient with my reasoning and my concerns. The manager linzie came and talk to us while we wait and making us comfortable. I am so happy with my car. I came out at the dealership not just with my Lexus but new found friends. Will definitely come back here for our next car pu... read more

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! It is great to hear that you enjoyed working with Veronica, and we hope you enjoy your new vehicle or many years. Please let us know if there is anything more that we can do and we'll see you next time! 

Gina Juch's profile image
Gina Juch 
7 years ago

"Great experience! " This was my first time @ this dealership & purchasing a BMW. From the minute my husband and I walked in the door and met Veronica, We were made to feel welcome and comfortable. Everyone was so helpful & professional. We had a great experience! We will definitely be recommending this to our friends. And definitely be back next time we need another car! Veronica you are awesome!! Going above and beyond for us! So glad we got to meet you!! 

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Our team can't thank you enough for business and recommendation. We wish you nothing but the best and we are here for any future needs! 

Steve 123's profile image
Steve 123 
7 years ago

"Awesome experience highly recommended!!!" Veronica Tran was an awesome sales lady, she made my experience purchasing my Cadillac ATS Coupe extremely pleasant! Truly a professional experience, great communication and she went beyond the call of duty to aid in my long distance purchase, was worth the drive, thanks you!! Highly recommend VERONICA and BMW OF WEST ST. LOUIS!!! 

Business response:

Hello Steve and congrats on your new vehicle! We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and business. We look forward to helping you out in the future in any way we can. 

Denise's profile image
Denise 
7 years ago

"The ultimate purchasing experience " We had an ultimate purchasing experience, when we purchased our ultimate driving machine from BMW of west St. Louis county dealership. From the time we entered the BMW of west county facility we were greeted by a very attentive staff. Veronica Tran (salesperson) knows exactly how to provide the ultimate customer care and satisfaction. Next there’s Steve Toppin with financing. This man never quits working! He continued to work on our financing to achieve an even lower rate. Talk about wor... read more

Business response:

Thank you so much for the outstanding review and congratulations on your new car, Denise! Our team truly enjoyed working with you and we are so happy to hear that Steve provided you with the service you deserved. We wish you many happy, safe miles, and we are here for any future needs! Come back and see us again! 

Piinky13's profile image
Piinky13 
7 years ago

"It was great " Love love love the service . Very well taken care of ! Love my new car and the service provided. So happy I got my new car from this dealer. 

Business response:

We truly appreciate the positive feedback on your experience with us. Our team can't thank you enough for business and we wish you many happy miles in your new vehicle. We hope you’ll share your experience with others, and we look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.