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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"This is a very good dealership. I purchased a new X5..." This is a very good dealership. I purchased a new X5 recently and the process was enjoyable and hassle-free. Veronica Tran is an excellent advisor. I highly recommend her.
Business response:
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Veronica could make this a top-notch experience! We hope you enjoy your new X5, and we look forward to continuing to serve you in the future!
"I really feel like I lucked out getting paired with..." I really feel like I lucked out getting paired with Brandon as my sales advisor. I couldn’t have had a more knowledgeable guide to help me with such a significant purchase. He had qualified answers to ALL my questions, was very patient and made the car buying experience far better than I’ve ever experienced before. I walked in not exactly sure what I was buying and Brandon worked with me to find the exact right fit that I couldn’t be happier with.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
"I had a great experience buying a used vehicle online..." I had a great experience buying a used vehicle online with Rami Ramadan and BMW of West St. Louis. They beat the competition on price which for most folks is the biggest reason to shop there. Additionally Rami took care of all the details of the purchase including sending video and pictures of the vehicle, arranging for paperwork and shipping the vehicle. Rami was even able to save me $150 on shipping the car then the quote I expected to pay. I would recommend Rami a... read more
"Jeff is amazing and the service is always perfect !! I am..." Jeff is amazing and the service is always perfect !! I am always impressed with the responsive texts and the return of my car !! Great dealer
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeff! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"Excellent and timely service. Jeff was excellent and kept..." Excellent and timely service. Jeff was excellent and kept me updated every step of the service with videos. Strongly recommended. Priced competitively and customer service is very good.
Business response:
Thanks for sharing your thoughts about your experience with Jeff at BMW of West St.Louis. We appreciate your business and hope to see you again soon!
"Veronica is A-M-A-Z-I-N-G! Very professional and..." Veronica is A-M-A-Z-I-N-G! Very professional and personable! I have been telling everyone that is looking for a vehicle about my experience with her! She continues to follow up with me about the car! When I get a call from her it's like talking to an old girlfriend! I really like that in Veronica! Thank you Craig for having someone like Veronica on your team! Mr. Suntrup was very approachable as well! He walked right up to my husband and I and introduced himself and said ... read more
Business response:
Here at BMW of West St.Louis , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Veronica, and it was a pleasure having you at the dealership. We appreciate your review!
"Aziz was great to work with, very professional and..." Aziz was great to work with, very professional and helpful every step if the way. From introduction to finance, we were comfortable and the process was fairly quick.
Business response:
Thank you for taking the time to share your thoughts on working with Aziz and our team. We're glad to hear we delivered such a great experience!
"Great service experience this week. The loaner car was..." Great service experience this week. The loaner car was ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress on the repairs. Couldn’t ask for better service!
Business response:
Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!
"I've been a customer of BMW of West St. Louis since 2013...." I've been a customer of BMW of West St. Louis since 2013. My 2 BMW's get the best customer service from Brandy Wise.
Business response:
Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.