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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Brandy is a joy to deal with. She is very prompt and..." Brandy is a joy to deal with. She is very prompt and courteous. The video she sent me of my car being inspected was pretty cool too. Thanks!
Business response:
Thank you so much for your excellent review! We are so glad that Brandy the opportunity to work with you to make your experience with us a positive one.
"Brandy was great; she took her personal time to help me..." Brandy was great; she took her personal time to help me and it was much appreciated. I was disappointed that my appointment was scheduled for Friday but the garage couldn't get to it until Monday; my appointment should have been rescheduled. I would have preferred to drive my own car over the weekend instead of the loaner. Secondly, the service department did not reset the 'service needed' monitor and Brandy had to come out to my home (which is 35 minutes from BMW ... read more
Business response:
Thank you for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!
"Thank you for the pleasant and professional experience...." Thank you for the pleasant and professional experience. Veronica Tran was very knowledgeable of the available vehicles. After my request for a BMW I was immediately advised of my choice. Ms. Tran extra effort in delivering my vehicle as a gift was an excellent finish to a job well done.
Business response:
Thank you so much for your excellent review! We are so glad that Neil had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else.
"Dawn was excellent & very knowledgeable as a salesperson...." Dawn was excellent & very knowledgeable as a salesperson. I felt very comfortable & would definitely use her services again. I’d definitely recommend her to others as well.
Business response:
Thank you for the kind words! We look forward to sharing your compliments with our management team, and don't hesitate to let us know if we can be of further assistance.
"Very good experience with my last service. My service..." Very good experience with my last service. My service rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my repairs. Thanks!
Business response:
Thank you so much for your excellent review! We are so glad that Mindy had the opportunity to work with you to make your experience with us a positive one.
"As always Brandy is fantastic. I always feel like my..." As always Brandy is fantastic. I always feel like my issues are communicated perfectly and I get a quick response and follow up. Also love the video review of my car after service is complete. Thanks ! Brendon Gallagher
Business response:
Thank you so much for your excellent review! We are so glad that Brandy had the opportunity to work with you to make your experience with us a positive one.
"Dawn is great! I stopped in for service and had a few..." Dawn is great! I stopped in for service and had a few questions about new models.. Dawn was very informative and helpful! Great asset to the team!
Business response:
Thanks for leaving us a 5 star review. I know Dawn really appreciates the kind words.
"Had an amazing experience buying my 540ix. Dawn DiScenza..." Had an amazing experience buying my 540ix. Dawn DiScenza took care of everything as well as entertaining my 4 yo daughter and 3 yo son. Thanks to her, we bought the car that day and picked it up first thing in the morning the next day.
Business response:
Hi Paul, Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!
"Great service on my X3. Mindy did a great job of getting..." Great service on my X3. Mindy did a great job of getting the work done on time with no hassle. Everyone was kind and courteous to deal with.
Business response:
Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.