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14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"I couldn’t be happier with the service I received at BMW..." I couldn’t be happier with the service I received at BMW of West St Louis. I contacted them via email for a custom build. They responded quickly and were able to meet my price offer with no haggle required. My CA, Veronica was prompt, professional and made the process easy. Highly recommend both the dealership and Veronica.
Business response:
Congratulations on your new vehicle! We are so glad that Veronica had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future!
"I had such a great experience buying a car with Brandon,..." I had such a great experience buying a car with Brandon, that I brought my mom in the following day, who also bought a car! Thank you Brandon Giganti, for being professional, knowledgeable and an all around great person to work with. I highly recommend him and BMW of West St. Louis. Thank you for making the process stress-free and FUN! We love our new BMWs!
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!
"I purchased my X7 last week at this dealership and it was..." I purchased my X7 last week at this dealership and it was one of the best buying experiences I’ve ever had. The associates were very friendly and helpful by ensuring all my questions were answered without ever being pushy. If you are in the market for a BMW I suggest looking here!
Business response:
Thank you, Jim, for taking the time to share your thoughts on working with Tarik . We're glad to hear we delivered such a great experience!
"Great experience getting service at BMW of West St Louis!..." Great experience getting service at BMW of West St Louis! Had my X5 in recently and Jeff Daniels made the whole experience fantastic. His warm and friendly attitude gave me confidence my car was going to be well taken care of. Regular notifications of inspection findings were greatly appreciated. Thanks for the great job. Keep it up!! Very nice look on the detailing! Thanks. I also compliment everyone on being Covid compliant.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Arrived after a full day of car shopping and immediately..." Arrived after a full day of car shopping and immediately this dealership made the others look like amateurs. Everyone involved was wonderful, especially my saleslady Dawn!!! Very straightforward, pleasant and knowledgeable, and extremely accommodating. I highly recommend asking for Dawn when you come in!
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"My service at the dealership is always amazing. I had..." My service at the dealership is always amazing. I had Jeff on my last visit, and he went above and beyond to get me a vehicle off the floor to test drive while I waited....he was so kind to do this. Everyone is so friendly and helpful...just a great place!
Business response:
It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.
"Any service I have needed has been handled professionally..." Any service I have needed has been handled professionally and with great communication by Brandy Wise. Really appreciate the ease of doing business with West County BMW!
Business response:
It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis
"Mindy was excellent and they took great care of my..." Mindy was excellent and they took great care of my vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.
"The buying experience here was easy with no pressure. I..." The buying experience here was easy with no pressure. I feel this dealership is up front, and only wants quality going off of the lot.
Business response:
Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!
BMW has a 4.8 star rating with 3,535 reviews.
BMW is open now. It will close at 9:00 p.m.