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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Just bought my first BMW! My entire experience was..." Just bought my first BMW! My entire experience was fantastic. Ordered when Germany was just changing over to 2021 models. Rami was patient with me and available throughout the entire process. He really knows his products and worked to help me get a great deal! I look forward to a long relationship with BMW of West St. louis.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Very accommodating and the team seems to communicate well..." Very accommodating and the team seems to communicate well internally. Talked to Nicole to schedule the service and inspection appt. Brandie actually met me at the appt and kept my car clear of the rain as requested. On time, efficient and accommodating during my wait.
Business response:
It's great to hear that Brandy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.
"Arrived after a stressful day Brandon Giganti greeted us..." Arrived after a stressful day Brandon Giganti greeted us immediately, got us the deal we wanted going in. No stress, we will be back again!
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Rami went above and beyond to make me feel welcomed. Got..." Rami went above and beyond to make me feel welcomed. Got me the best deal possible. Excellent customer service. Excellent experience. Highly recommend. Will buy again from them.
Business response:
It's fantastic to hear, Chad, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis.
"David was helpful and courteous throughout the entire..." David was helpful and courteous throughout the entire process, going the extra mile to deliver the car out of town. Thank you for an excellent buying experience!
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your vehicle. We truly appreciate your feedback!
"Brady and Jeff were super. They were the best I have..." Brady and Jeff were super. They were the best I have experienced in years. They made sure the experience was easy. I wou recommend to anyone.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
"Friendly helpful and efficient 👍🏼A very pleasant..." Friendly helpful and efficient 👍🏼 A very pleasant experience . Brandy gave me an estimated time that my car would be ready and she was able to deliver 🏻
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.
"Brandon is a great salesman and person. Outstanding..." Brandon is a great salesman and person. Outstanding patience, and knowledge about the vehicle I was inguiry about. Kept in contact with me by phone call, or E- mail.
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car and we thank you for choosing BMW of West St.Louis.
"Brandon was very accommodating and personable throughout..." Brandon was very accommodating and personable throughout the entire process! It was well worth the 4 hour drive to find the vehicle I wanted and to be able to work with a great team.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.