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1230 Fording Island Road, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not surprised by great service My personal service advisor Brad Woodcock has again been one step ahead of my needs. The actual service work is of great quality but it’s the ease of scheduling, drop off and pick up that makes the entire experience effortless for the customer.
Business response:
Thank you for your kind words for Brad, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Smithy I worked with Beth Smithson. The part was ordered, she called me, we made an appointment and the service was completed seamlessly.
Business response:
Thank you for your kind words for Beth, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Maintenance warranty service Took my X1 in for brake/battery/wiper service the other day and couldn’t be more pleased with the level of help I received. Brake parts had to be ordered but Brad had them overnighted and provided the loaner car through the next day. The battery also needed replacement after 7 years and he made sure I got a great deal on that - many thanks Brad!
Business response:
Thank you Michael for your kind words! We are so glad Brad was able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Smooth Experience Purchased and traded in a vehicle recently and the whole process was painless. Enrique Duran was a pleasure to deal with. Highly recommend.
Business response:
Thank you for the recommendation and kind words for Enrique! We thank you for your business and look forward to your next visit!
Dependable I am so happy with the service that BMW and Jacob Walker gave for me. I have a great trust and reliance for this dealership. My appointment was made in timely manner and the wait was short. Thank you for the care of me and my car.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Tim Lawrence Assistance for My Wife’s B.D. Tim took the time to answer my call, check the inventory and get me an option on my request. It was done timely and professionally.
Business response:
Thank you for your kind words for Tim, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!
Great purchase experience Enrique and Dominic very knowledgeable about their product and made the purchase experience easy and pleasant. A pleasure to work with them.
Business response:
Thank you Rob for your kind words for Enrique and Dominic! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!
another great service I have a 1987 M6. Needed brakes and oil. Parts were delayed but that is either a COVID thing or an M6 thing (or both). Jacob W. and the crew were great as always. It's hard to find someone to work on these older cars but you can tell the staff at Hilton Head BMW like seeing one of the original M cars. I always feel welcome there and Jacob takes great care of me and the cars I bring him.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Outstanding!! Hilton Head BMW did an awesome job as usual. Jacob my Service Advisor was very knowledgeable and highly professional. I drive from Savannah to Hilton Head BMW for a reason outstanding service. Tried the local BMW dealership and they fall short in providing the same service as Hilton Head BMW.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience!
BMW has a 4.8 star rating with 2,052 reviews.
BMW is open now. It will close at 7:00 p.m.