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BMW

4.8

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Location details

1230 Fording Island Road, Bluffton, SC, 29910, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,052 reviews
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Mike's profile image
Mike 
4 years ago

Great service experience First experience with the service department went well. Beth was very helpful and the communication was great throughout the entire process from drop off to pickup. No issues, even a change to an earlier pickup time was not a problem. 

Business response:

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit! 

Bob's profile image
Bob 
4 years ago

Quick and painless Brad and his team did my repair in record time. 

Business response:

Thank you for your kind words for Brad, we appreciate it! 

Susan Harrison's profile image
Susan Harrison 
4 years ago

Excellent Purchase Experience From the day we made contact with our salesperson for our new 540i sedan we have had excellent communication with Brian Shirley. Brian answered all of our calls, texts and emails promptly and delivered our new vehicle in the promised time frame. We were very pleasantly surprised to have such a positive experience after dealing with another dealership that left us dissatisfied and disheartened. 

Business response:

Thank you Susan for your kind words for Brian! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car. 

Joseph's profile image
Joseph 
4 years ago

The ultimate buying experience The entire team was amazing especially Enrique! He made every step of the process relaxed and enjoyable. The management team made everything quick and very convenient. The dealership is beautiful and very easy to find! 

Business response:

Thank you Joseph for your kind words for Enrique! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car! 

Johnny B's profile image
Johnny B 
4 years ago

Delivered as Promised …. And more! Stephanie Sullivan fielded my call once through the internet referral. Stephanie and the dealership were forthright and honest in their dealings with me and they accommodated my time schedule, answered all my questions, gave clear concise instructions and delivered a beautifully detailed and properly functioning Z4 BMW used car as promised. I could not be happier with my car or my experience with Stephanie Sullivan, Matt in service and the dealership in general at Hilton Head BMW. 

Business response:

Thank you Johnny for your kind words for Stephanie! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new Z4. 

Irwin's profile image
Irwin 
4 years ago

Great service Very personable- I enjoy their hands on approach 

Business response:

Thank you for your positive review, Irwin! We appreciate your business. 

Susan's profile image
Susan 
4 years ago

Great service I just picked my car up from BMW service and I’m delighted with their work. Service advisor at Jacob Walker could not have been better. Keep me informed through the entire process and when I expressed frustration that getting through to the service department through the dealer number he even gave me his direct line .kudos For above and beyond 

Business response:

Thank you Susan for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit! 

Dan's profile image
Dan 
4 years ago

Great Service at BMW of Hilton Head Brad is a terrific Service Consultant. He kept me informed on the progress of my lengthy service situation, and saved me a little where he could. Brad is friendly and easy to work with. 

Business response:

Thank you Dan for your kind words for Brad! We are thrilled that he provided you with a great service visit. We look forward to your business with us again! 

Bob Brouillard's profile image
Bob Brouillard 
4 years ago

Chuck Chuck DeCarlo was great. I bugged him for months to get the car I wanted. He is very professional an friendly. I’ll be back to see him for another var 

Business response:

Congratulations on your new car, Bob! Thanks for the review and kind words for Chuck. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,052 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.