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BMW
- Automotive
- Daytona Beach, FL
About this business
Location details
1050 N Tomoka Farms Rd, Daytona Beach, FL, 32124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
From the time I walked in to dealership until the moment I walked out I was greeted and treated like family. It was amazing to have been greeted by the manager which seemed more eager than I was about my venture. He graciously handed us off to the best sales expert and professional that really put the icing on the cake. I must say that All my questions were answered and all the information needed was given. I became a very knowledgable buyer after my visit and knew my next vehicle will be a BMW!
Business response:
Thank you for your excellent remarks, Brandedwithlov3. We'll be sure to give Arnie Gralnick a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Steve McDonald, General Manager.
I drove from Tampa to Daytona because the dealerships here where so terrible. My experience from my first call with Matt Hoffman at BMW Fields of Daytona was different. He made everything about buying what it should be, he sent me personal photos of the vehicle and treated me like family from start to finish. I would never recommend seeing anyone else when purchasing again!
Business response:
Thank you so much, Morganprevatt24! We are happy you had such a fantastic experience here! Our goal is to give all our customers in both Service and Sales that type of experience. We appreciate your kind words and your business! Best Regards, Steve McDonald, General Manager.
I had the good fortune of having Matt Hoffman answer my call about a used car advertised at another Fields dealership. Matt answered all my questions quickly and accurately, arranged to have the car transferred to Daytona and made the purchase as easy and comfortable as a car purchase can possible be. This was easily the most stress-free and easy car purchase experience we've had in the 14 cars we've purchased over the years - straight-forward, honest and no games. I can't say enough about how great it was working with Matt,... read more
Business response:
Thanks, BC! It's great to have Matt as part of an amazing team. We appreciate your kind feedback and your continued business. Sincerely, Steve McDonald, General Manager.
Arnie Gralnick showed me the car, demonstrated the car, let me test drive the car and answered all my questions professionally and ethically. At no time did I ever feel pressured to purchase the car. He is extremely professional and knowledgeable about BMWs. I highly recommend Arnie to anyone who is interested in looking at a BMW product. He is excellent.
Business response:
That's fantastic! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to Arnie and our team. Thank you for your pleasant remarks and for your continued business. Warmest Regards, Steve McDonald, General Manager.
I have always hated the car-buying experience, but I have had a change of heart. Thanks to Jack Adams this time was different. It actually turned out to be a happy event. Jack is very personable and professional. I never felt pressured or uncomfortable. Thank you, Jack!! Peg M.
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to the group you mentioned. Best Regards, Steve McDonald, General Manager.
From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we dealt with. Lee Grasso was very polite and great to work with. At no time did he make us feel pressured into buying which meant a lot to us. KC Ozut was very knowledgeable and helpful in explaining all of the features and how they worked. Over the years we have purchased may cars and we want to say this was the best experience we ever had in buying a car.
Business response:
Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Steve McDonald, General Manager.
We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Lee came out and greeted us, we weren't hounded, no pressure, it was great. the X5 had only been there a few days, but it looked great. There were a couple of people ahead of us in the financing department, so we had to wait a little bit. But we weren't forgotten about, Lee and Robert Dunn, the sales manager came by and thanked us for our patience multiple times. Waiting wasn't d... read more
Business response:
Congratulations to both you and your mother on your purchase and thank you for choosing Fields BMW! We're pleased and grateful that we were able to exceed your expectations. We're also happy that you enjoyed the complimentary amenities! If there is anything else that we may do to improve your ownership experience, please let me know. Welcome to the Fields BMW Family! Warmest Regards, Steve McDonald, General Manager.
Best car buying experience I've ever had! Matt Hoffmann was great to work with and made the process so easy. Matt is a true professional and showed me exceptional customer service. Thank you Matt and Fields BMW of Daytona!!
Business response:
Thank you for your business and for your excellent feedback! We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Steve McDonald, General Manager.
My wife and I met Lee Grasso, KC Ozut, Brendan Smith, and William Ortis this morning at Fields. Lee and the other team members were outstanding. We looked at 3 vehicles and test drove them. Brendan and KC were very professional and very knowledgeable of each vehicle. We were at the dealer for several hours talking with the entire team and trying to decide on which vehicle was best for my wife and I. Lee and the other members were very helpful and the entire experience was a breath of fresh air compared to dealers that we had... read more
Business response:
Thank you for your delightful feedback and congratulations to both you and your wife on your beautiful new BMW! The pleasure is ours! Next time you both stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Best Regards, Steve McDonald, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,750 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.