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BMW

4.5

About this business

Location details

4225 US Highway 9, Freehold, NJ, 07728, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.53,959 reviews
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Cmart260's profile image
Cmart260 
6 years ago

"Mike Youssef went above and beyond in delivering the..." Mike Youssef went above and beyond in delivering the exact vehicle we wanted . The entire dealership made us feel welcomed and like they truly appreciated our business . We couldn’t be happier with our new car and the way Mike took care of the entire transaction. 

Business response:

Thank you so much for writing this great review! We are so thrilled to hear Mike could provide you with a successful experience. We value your loyalty and hope to service you again soon. Congrats on the new car! 

AJM5NewOwner's profile image
AJM5NewOwner 
6 years ago

"Excellent experience all around." All of the employees that I met or dealt with at the dealership were very courteous, professional, and helpful. I dealt most especially with Wael "Michael" Youssef in walking through the purchase transaction and he in particular couldn't have been more responsive and helpful throughout the entire transaction. His responses were very timely and informative and it was a pleasure to have purchased the vehicle at BMW of Freehold with Mike's engagement in the process. 

Business response:

Thank you for taking the time to write this wonderful review! We are so pleased to hear about your successful experience with us. I will give Michael your kind regards and we hope to service you again in the future. 

Antoinette's profile image
Antoinette 
6 years ago

"Is our first time buying a bmwWe had great experience..." Is our first time buying a bmw We had great experience Transition was friendly and smooth We are very happy with the service and individual attention! Thank you!! 

Business response:

Antoinette, thank you for taking the time to write this awesome review! We are so thrilled to hear about your satisfactory experience with us. We value your loyalty and hope to service you again soon. 

Keithnixon001's profile image
Keithnixon001 
6 years ago

"Mike was extremely helpful with the car sale, there was..." Mike was extremely helpful with the car sale, there was no pressure in purchasing the car. He returned my call in a timely manner even after the sale. It was by far the best experience for me purchasing a car. It was nice working with Mike. 

Business response:

Thank you for taking the time to write this awesome review! We are so pleased Mike could make your experience with us a successful one. I will give him your kind regards and we hope to service you again soon. 

Sal's profile image
Sal 
6 years ago

"Mike made leasing a BMW a pleasant experience. He was..." Mike made leasing a BMW a pleasant experience. He was professional, knowledgeable and a pleasure to deal with. Mike made leasing a new BMW fun 

Business response:

Thank you for taking the time to write this awesome review! We are so thrilled about your positive experience with us. I will give Mike your kind regards and we hope to service you again soon. Congrats on the new lease! 

Niki's profile image
Niki 
6 years ago

"Excellent customer service" Easy return of the old lease, made the whole process very simple and quick. He worked with my family to get us the best offer before we signed. He was easy to talk to and transparent about the deal. Thank you. 

Business response:

Niki, thank you for this awesome review! We are so thrilled to hear that you had a successful experience with us. I will give your kind regards to Mike and hope to service you again soon. 

Gbranciforte's profile image
Gbranciforte 
6 years ago

"Great experience" Just traded in a 2015 X4 for a 2019 X5. Very happy with the service. Mike did more than expected for me, and got me the price I wanted for the car. I'd rate the experience higher, but I believe there was room for improvement. Parts of my experience were significantly delayed; parts were rushed, and led to a few issues post-purchase. 

Business response:

Thank you for taking the time to write this awesome review! We are so thrilled to hear about your successful trade in. I will give Mike your kind regards and hope to service you again in the future. 

jreyes7's profile image
jreyes7 
6 years ago

"Exceptional customer experience " Mark made the purchase of our first BMW painless and memorable. He made sure we felt comfortable throughout the process and offered his experience to help us understand what we were buying. Best of all, we never felt pressured and got a great deal. 

Business response:

Thank you for this awesome review! We are so pleased to hear about your painless and memorable experience with us. I will give Mark your kind regards and we hope to service you again soon. 

Corinne's profile image
Corinne 
6 years ago

"X1 Lease" Mark Vicens was honest, courteous and professional. He made the process of leasing our X1 as quick and seamless as possible. We’d return to him for our next car purchase or lease. 

Business response:

Corinne, thank you for taking the time to write this awesome review! We are so pleased that you had a professional experience with us. I will give Mark your kind regards and we hope to service you again soon. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,959 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.