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BMW

4.5

About this business

Location details

2186 Jolly Rd, Okemos, MI, 48864, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5827 reviews
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B. Durban's profile image
B. Durban 
4 years ago

Good experience Good experience shopping for a used BMW. Best selection of good used cars in Lansing. I found the experience and the salesperson to be easy and honest. 

JSarg's profile image
JSarg 
7 years ago

Nick was great! Nick was great to work with. Very ethical and courteous. He went the extra mile which is not always the case. Highly recommend this dealership and Nick. 

Nitin vyasam's profile image
Nitin vyasam 
8 years ago

Good experience The representatives were very welcoming and clear on their inventory. Had a good experience and happy with the purchase. 

Business response:

Thank you Nitin - we are pleased you had a "good experience" at Okemos Auto Collection. Thanks again, Steve Shaheen GM 

bernard and greta moore's profile image
bernard and greta moore 
8 years ago

orland medina the best sale person i ever had . Orlando medina was great he took care of my wife and myself I will make sure my family and friends when looking for a new or used car go see Orlando thank you Bernard moore 

Business response:

Thank you Mr. and Mrs. Moore - we feel very fortunate to have Orlando working with us here at Okemos Auto Collection. His desire to achieve 100% customer satisfaction is what drives his success. Safe travels - Steve Shaheen GM. 

Barbara B.'s profile image
Barbara B. 
9 years ago

A satisfied customer, barbara b. After calling for a service apptmt., I received a date and time of my choice. When I arrived, Stephanie Tabor greeted me by name ( a nice touch,having never met before) but acknowledging a real appointment that meant something! Stephanie listened to my concerns and answered my questions. Very accommodating . My car was serviced and returned washed and vacuumed. Appreciated the whole experience. Thanks. 

JANET KlYNSTRA's profile image
JANET KlYNSTRA 
9 years ago

HAPPY PURCHASES We purchases an S CLASS to made this the # 4 purchases from this dealership and all I can say is that we have no complaints with any of our cars or customer services, if you are looking for a BMW, MERCEDES BENZ OR A PORCH call this guys you won't regret it,to us they are the best no question ask. 

Leo's profile image
Leo 
9 years ago

Great Customer Service! Brought in my BMW for service and walked out with a Mercedes! I've been bringing my vehicles to this dealership for years and every time I'm impressed with the level of service they give. This last time I brought my BMW in for service I decided to inquire what I could get for a trade-in and ended up purchasing a Certified pre-owned Mercedes. They went above and beyond to help me get this car. Thank you to Steve, Tim, Matt, Jake and Gary who made this a great experience! 

Mr. and Mrs. David Brown's profile image
Mr. and Mrs. David Brown 
10 years ago

great group. service minded. I have been a happy customer. They have always treated me with respect and try to help. I've bought 5 autos now from Okemos and looking forward to my next purchase with them. Steve, Jeff, Tim, Kent, Ed and many others have always said hello to me and make me feel at home. The Finace manager is very knowledgeable and helpful not pushy like I've seen from other dealers. You can tell they care about you and want you to make a good decision from which car to choose. I highly recommend meeting and wor... read more

Lyndsay's profile image
Lyndsay 
10 years ago

Outstanding Service!!! I had my car towed to Okemos Auto after waking up to find it wouldn't start. I do a lot of traveling for work so this was terribly inconvenient. I spoke with Stephanie who was understanding of my situation and although they were extremely booked she said they would try and squeeze me in. My service advisor, Ed, was not only knowledgeable but punctual about letting me know what was happening with my BMW. They were able to fix my car the same day! I know that this might not always be the case but the sta... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 827 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.