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BMW
- Automotive
- Okemos, MI
About this business
Location details
2186 Jolly Rd, Okemos, MI, 48864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
If You're From Out-of-Town, Forget It I live approximately an hour from this dealership. I contacted Okemos BMW via email inquiring about a vehicle they had listed through Cars.com. I promptly received an email from a Tim Tabor advising me that he would be contacting me (shortly) to confirm all specifications and exact options, and that everything can be finalized over the phone. (Sounded like a standard email reply form.) This was on a Saturday. By the following Wednesday, I had no contact from Tim Tabor or the dealership. ... read more
Business response:
Unfortunately we did misplace Dr. Beekman's e-mail. When he responded back a few days later, he said he had already purchased another vehicle and we no longer needed to contact him. I hope he enjoys his new vehicle. Steve Shaheen GM
2010 BMW 535ix wagon - poor business practice I found a newly listed 2010 BMW 535ix wagon listed for sale and contacted the dealer on a Monday to discuss the condition and history. It seemed like very clean car with a great history. I scheduled an inspection for the next day and I asked a friend of mine in the area to stop by and look the car over for me as I am 90 minutes away. My friend reported to me Tuesday evening while he was still there that the car is as advertised. I e-mailed an offer over the next morning very clos... read more
Business response:
Dear Wagon Man, It was unfortunate that we didn't contact you sooner Wednesday morning, and I apologies for that, but no one lied to you. We had a customer in first thing Wednesday morning to drive the BMW and he did in fact buy the vehicle. The Sales Manager waited until he had a definite answer from the customer in the store before he responded back to you (as well as two other Internet customers) to inform you the BMW was sold. A customer in the store always takes precedence, but we should have communicated better with yo... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 827 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.