This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Outstanding experience What an awesome experience beginning to end. You can tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by David Reynoso who answered all of my questions and set up some time the following day to come see the car. When I arrived, the car was all ready to go and David gave me some time to look the car over before answering some more questions and joining me for a test drive. He was very knowledgable about the v... read more
Business response:
Congratulations on your new vehicle, Michael! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Repair Alex Flinn was delightful to work with. I brought my vehicle in for a battery check and they ended up finding that it was a weak battery. I appreciate the fast service
Business response:
Hi Kathy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks Bill Jacobs BMW! Just purchased a new car from Bill Jacobs BMW, and had a great purchasing experience with Craig Brunton and Mike Alder, always knowledgeable and responsive.
Business response:
Hi, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you!
They care for my long term best interests too They have the best selection and prices and they literally give you the advice to get the most out of your vehicle, your payment and help me make the best decision for my family. I felt like Omer Aslam was my friend in the car business, not my sales guy trying to get the most payment out of me.
Business response:
Gigi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! Have an awesome day!
Bill Jacobs Great service, thanks Mike Alwin , squeezed me in before I took a long trip to have car looked at to check the overall safety, did a vehicle inspection with me on one of the racks to explain anything my vehicle needed, great customer service.
Business response:
Mary, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon! Take care!
Service Always the best service. This dealership knows how to service their customers. Alex Flinn is really great and the technicians are fantastic. I will definitely buy my next vehicle here.
Business response:
Jack, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Take care!
Mrs Newberry I worked with Mike A and he was extremely helpful and knowledgeable. I would recommend him to my friends
Business response:
Lisa, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!
Vehicle Maintenance Service Great hospitality and great service every time I visit.
Business response:
Jesus, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!
Quick and great service Thanks for the quick and great service. Thank you Jacob Murrar.
Business response:
Moody, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.