BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Stella Antonina's profile image
Stella Antonina 
5 years ago

Service Thanks Mike A. for taking good care of me and my car. We can always count on you. 

Business response:

Stella, we are glad we could help! If you're ever in need of more help, please let us know! Have a great day! 

Omar khan's profile image
Omar khan 
5 years ago

Customer service Was only in for a recall without an appointment was received great service by Jacob Murrar. 

Business response:

Omar, your satisfaction is our top priority. We're looking forward to your next visit with us! Safe travels! 

Ghassan Jaber's profile image
Ghassan Jaber 
5 years ago

Great set Outstanding customer service when I come in for service. Thank you Jacob Murrar 

Business response:

Ghassan, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do! Take care! 

Rich Altman's profile image
Rich Altman 
5 years ago

Thanks Bill Jacobs BMW! My TPM system showed a fault. I called over to Bill Jacobs BMW to have my tires checked and filled back to specifications. My service advisor, Jeff H. said sure just drop by. I was in and out in 5 minutes! Thanks Jeff and BJ?s! Great customer service!! 

Business response:

Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope you have a great day! 

Debbie Charles's profile image
Debbie Charles 
5 years ago

Service Mike Alwin is the best , I know I can count on him anytime I need something. 

Business response:

Hi Debbie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Kyle's profile image
Kyle 
5 years ago

Service My first visit at Bill Jacobs BMW was incredible. Credit to Alex Flinn for his service. The entire dealership is great. Easy location to access. It’s one of the premier dealers in the area. 

Business response:

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Geri F's profile image
Geri F 
5 years ago

BMW Service Great service from Mike A , always can depend on his attention to detail. 

Business response:

Geri, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to helping again in the future. Take care! 

Anthony's profile image
Anthony 
5 years ago

Repair This is my second time back and was not happy with returning just after repairs were performed. Alex Flinn however was very good in handling the situation and addressing the issue. I will be back to get my vehicle serviced from him. 

Business response:

Hi Anthony, we are very happy Alex provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Michael Sullivan's profile image
Michael Sullivan 
5 years ago

Bill Jacobs Thank you Mike Alwin for providing exceptional service as always. 

Business response:

Michael, we are glad we could help! We can't wait to see you again, have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.