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2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Thanks Mike A. for taking good care of me and my car. We can always count on you.
Business response:
Stella, we are glad we could help! If you're ever in need of more help, please let us know! Have a great day!
Customer service Was only in for a recall without an appointment was received great service by Jacob Murrar.
Business response:
Omar, your satisfaction is our top priority. We're looking forward to your next visit with us! Safe travels!
Great set Outstanding customer service when I come in for service. Thank you Jacob Murrar
Business response:
Ghassan, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Thanks Bill Jacobs BMW! My TPM system showed a fault. I called over to Bill Jacobs BMW to have my tires checked and filled back to specifications. My service advisor, Jeff H. said sure just drop by. I was in and out in 5 minutes! Thanks Jeff and BJ?s! Great customer service!!
Business response:
Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope you have a great day!
Service Mike Alwin is the best , I know I can count on him anytime I need something.
Business response:
Hi Debbie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service My first visit at Bill Jacobs BMW was incredible. Credit to Alex Flinn for his service. The entire dealership is great. Easy location to access. It’s one of the premier dealers in the area.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BMW Service Great service from Mike A , always can depend on his attention to detail.
Business response:
Geri, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to helping again in the future. Take care!
Repair This is my second time back and was not happy with returning just after repairs were performed. Alex Flinn however was very good in handling the situation and addressing the issue. I will be back to get my vehicle serviced from him.
Business response:
Hi Anthony, we are very happy Alex provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bill Jacobs Thank you Mike Alwin for providing exceptional service as always.
Business response:
Michael, we are glad we could help! We can't wait to see you again, have a great day!
BMW has a 4.9 star rating with 3,753 reviews.
BMW is open now. It will close at 9:00 p.m.