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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Arnold's profile image
Arnold 
5 years ago

Serviced This dealership has a very good price on oil changes. I also feel that the service writer Alex Flinn was very good in showing me everything that needed attention and was transparent about recommended repairs. 

Business response:

Arnold, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! 

damengler's profile image
damengler 
5 years ago

Best Dealership Around Amazing dealership, very professional. They took the time to make sure we understood all of the vehicles features, and never rushed us. I would highly recommend them, to anyone searching for a new or used vehicle. 

Business response:

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Amy's profile image
Amy 
5 years ago

Service Purchase my new BMW X3 from Bill Jacobs BMW a little over a year ago. This was my first time coming in for service and was introduced to Alex Flinn. He made my visit very pleasurable and was considerate of my time. Great service 

Business response:

Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thank you again for leaving us this response and have a fantastic day! 

Glenie Patterson's profile image
Glenie Patterson 
5 years ago

Mo Ali Mo is great and always a pleasure to deal with. Keep up the good work. 

Business response:

Hi Glenie, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day. 

George's profile image
George 
5 years ago

Serviced Really great service provided by Alex Flinn. He was informative and made this experience memorable. Also enjoyed the coffee and snacks. Recommend this dealership to my friends. 

Business response:

George, thank you for your kind words and recommendation! Feel free to reach out to us if you need anything. Have a wonderful day. 

Savannah Ilen's profile image
Savannah Ilen 
5 years ago

Great Experience Nicholas Pandola deserves 10 stars. He is fantastic and provided a great experience for my family. Great attitude and awesome service. Would definitely go back!! 

Business response:

Savannah, we're glad you had such a wonderful experience with Nicholas! We look forward to your next visit! Take care! 

Rob's profile image
Rob 
5 years ago

Repair I recommend this dealership to anyone who is looking for honesty and trusted advise when it comes to servicing their vehicle. Alex Flinn is really good and the entire service department has great customer service. 

Business response:

Rob, we're happy you found Alex to be so supportive during your service experience here at Bill Jacobs BMW. We look forward to your next visit! Take care! 

Jose Guevara's profile image
Jose Guevara 
5 years ago

Mo Ali Mo was very kind and pleasant. Great customer service. 

Business response:

Hi Jose! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! 

Jacob's profile image
Jacob 
5 years ago

Service Very happy with the customer service at Bill Jacobs BMW. This is my third visit and Alex Flinn has been really great to work with. Also, I enjoy the amenities that they have. High class dealership 

Business response:

Hi Jacob, we are very happy to have provided you with such a positive experience! We'll be sure to pass along your comments to Alex and the team here at Bill Jacobs BMW! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.