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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Viraj Patel's profile image
Viraj Patel 
5 years ago

Mo is the best Mo is a great Service Advisor and takes care of me very well. 

Business response:

Viraj, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! 

Agnes W.'s profile image
Agnes W. 
5 years ago

5-Star Service Love Bill Jacobs BMW. Service is excellent, wait times are short and no surprise charges. Special shout out to Mike A. He provides a 5-star experience with each visit. Thank-you! 

Business response:

Agnes, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Raj V's profile image
Raj V 
5 years ago

Jeff@Bill_Jacobs_BMW is the best! Jeff is awesome. Every time I am impressed by his professionalism, courtesy, and attention to detail. I always leave with a smile and peace of mind that whatever needs to be done will be done in a timely manner. 

Business response:

Raj, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Tony Wichart's profile image
Tony Wichart 
5 years ago

Service Jeff in service was great to work with and got me moving quickly. 

Business response:

Hi Tony, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! 

Qasem Aqrabawi's profile image
Qasem Aqrabawi 
5 years ago

Jacob Murrar Salesman I walked in and was greeted and the salesman was very accommodating. The salesman Jacob Murrar answered all my questions and gave me a good deal. 

Business response:

Qasem, we are so pleased you enjoyed your visit to Bill Jacobs BMW! Until the next time we meet, take care! 

Steve Koszola's profile image
Steve Koszola 
5 years ago

Service experrience My experience was first class from the moment I entered the service area. Jeff did an outstanding job explaining everything. 

Business response:

Steve, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! 

Lindsey Coleman's profile image
Lindsey Coleman 
5 years ago

Mike Alwin Thanks to Mike Alwin again for the great service he provides. 

Business response:

Lindsey, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! 

Stella Krol's profile image
Stella Krol 
5 years ago

Service Thank you Mike A. for the excellent work and customer service. Always a pleasure to deal with you. 

Business response:

Stella, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! 

Sharron's profile image
Sharron 
5 years ago

Service Highly recommend Alex Flinn at Bill Jacobs BMW. He makes your service visit very quick and also doesn’t mind spending time and going out of his way to help you. 

Business response:

Sharron, thank you for sharing your positive experience! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.