BMW

paul.boris.33 

on DealerRater

13 years ago

Daniels's is a great dealership, but primarily due to people like Carrie Fortune. This is our fourth vehicle from Carrie (after having worked with three other dealerships prior to stopping in to Daniel's). We are fairly demanding customers, and working with Carrie is truly a pleasure. No pressure, great service, listens closely to what we want, patient (as we go back and forth prior to deciding), always willing to work with us and drives a fair bargain. She continues the great service after the sale and has gone above and be... read more

delepage 

on DealerRater

13 years ago

I had three visits to Daniels this past summer for my BMW 2003 325xi; two in June and one in July. My original battery finally died and needed replacement, a thermostat and front brakes needed replacement, and the water pump needed replacement. Two of the three visits were "emergency" in nature and Ethan, my service consultant, was very accommodating and made sure repairs were done in a timely manner. The battery situation also involved two attempts to have the car towed to Daniels by AAA; the first resulted in damage to the... read more

Mary.wilson1 

on DealerRater

13 years ago

As a veteran Advertising Executive responsible for attracting luxury customers to multi-million dollar businesses, I know how crucial excellence in Customer Service is to the overall health of any company. Friendliness MUST be accompanied by attention to detail, product knowledge, a sense of trust and a genuine passion for service. I am taking the time to write this review of Daniels BMW today solely because our Sales Associate Dick Hughes was the epitome of this kind of professional excellence. For over 10 years, my brother... read more

bobert44 

on DealerRater

13 years ago

We broke down while going on vacation and was towed into Daniels. Every individual from the front desk to the service department with whom we dealt were very professional and courteous. I interacted with Joe in in the service department more than any one else and was greatly impressed by him. He listened; answered questions; was very polite and professional; showed a genuine concern for our circumstances as well as us as customers and completed the work exactly as stated for less cost than anticipated. We believe he should b... read more

mkov1911 

on DealerRater

13 years ago

The service that I received went above and beyond what I expected. the repairs took longer that I expected which was not a problem. The service advisor did every thing he could to get the car back to me. He offered to drive it to me. He also cooled my car down before I got there. 

MaryDunlap 

on DealerRater

13 years ago

I recently had my car in for inspection at Daniel's BMW. Joe is my service go-to guy. I have to say after having several beemers, I repeatedly go back because of Joe's superior service. Whenever I walk in, I feel like I am family. I'm immediately greeted and Joe always takes the time to thoroughly and professionally adivise on what my car needs. He always goes the extra mile and it is certainly a huge asset to Daniel's BMW! Whenever I pick up my car after service, it's just been washed and in tip-top shape, ready to go! Kudo... read more

hokie822 

on DealerRater

13 years ago

Recently purchased a 2005 M3 from a private owner and was looking to upgrade. Eric Trimbur in parts was extremely helpful in providing me information and prices via email. He even set up my appointment with Joe. Upon dropping off my car, Joe was very helpful and courteous. I had several Dinan components installed as well as handle a few minor issues. Joe was in contact with me continuously along the way. Picked up the car and it was washed and vacuumed as promised. Even had both guys contact me for follow up. I must say that... read more

edith maletsky 

on DealerRater

13 years ago

We recently purchased a pre-owned BMW from consultant Greg Clarke it was a modest purchase by BMW standards, yet we received million dollar service, attentiveness, and respect. We would not hesitate to recommend Greg Clarke and Daniels BMW to anyone who appreciates high quality. 

jlocher 

on DealerRater

13 years ago

Great sales person, friendly and available. Bought our 4th BMW from Dick. He's very knowledgeable on all levels of the cars. Will never be disappointed when you use Dick!