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700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good Dealership." I dealt with Tyler who was low keyed and professional. He did not add any pressure to our negations and was very receptive to my needs. He answered my emails promptly with clear concise reply's to all my questions. The dealership was extremely clean and comfortable with a good location just off the main road. I live in North Carolina and made the trip to Maryland for the vehicle. That alone should tell you how good my experience was.
Business response:
Thank you for sharing your feedback. It is so refreshing to read your review and to see the high level of service Tyler provided you. Thank you for driving the extra miles to Maryland to take delivery of your vehicle. Please let us know if we can further assist you in any way.
"BMW of Towson consistently provides excellent customer..." BMW of Towson consistently provides excellent customer service and exceptional vehicle service. From the service advisers to technicians and office personnel, everyone is extremely pleasant and proficient.
Business response:
I am glad we continue to provide you with top notch service! Thank you for your 5-star review!
"3rd Car purchased at BMW Towson- Great Experience" Overall easy process and good offer. I have purchased pre-owned certified and have leased new cars. Sales experience easy and efficient. Service department great as well. Have worked with same service advisors for years. Would recommend Tyler Lanham in sales and Derek Edwards in service. Both exceptional.
Business response:
Thank you for your review! Thank you for your customer loyalty!
"Thanks to Byrons follow up I am now a Towson BMW..." Thanks to Byrons follow up I am now a Towson BMW customer. He is an asset to your sales force. I will gladly send him referrals.
Business response:
I am so glad Bryon was able to bring you with us! Thank you for your 5-star review!
"On Tuesday night while driving home my low tire pressure..." On Tuesday night while driving home my low tire pressure light came on. The next morning the tired appeared low. I decided I would take some place to have air put in it. As I drove the tired was making a funny sound like I was getting a flat. I called Towson BMW for an appointment to have the tire checked. It was discovered that the tired had a nail in it. Tom Wolf was my service rep. He handled my situation including having the tire replacement which was under wa... read more
Business response:
I am glad we got your vehicle fixed and back on the road! Thank you fro your 5-star review!
"Everyone at the dealership was very couryand..." Everyone at the dealership was very couryand knowledgable. My sales person, Owen Duffy was kind and informative and got me a fair price. Owen got us one the road in a timrky manner
Business response:
Thank you for your 5-star review! Congrats on the new vehicle!
"Bryon was fantastic- responsive but not pushy. Had a..." Bryon was fantastic- responsive but not pushy. Had a great experience at BMW of Towson. Would recommend to anyone whether leasing or buying a car.
Business response:
We look forward to seeing you soon! Thank you for your 5-star review!
"Great Customer Service and Pleasure Working With!!!!!!" We had contacted Tyler at Towson BMW regarding getting a new car. We were looking at the X7 and had a trade in on our end we wanted to get rid of as well. Tyler was able to do all the paperwork remotely so that we could come test drive and sign papers without any hassle. It was a very smooth process and we never felt pressured or mislead during any step of the process. We even go a discount on our payment as the rate was lower than expected so we ended up saving about ... read more
Business response:
Congrats on the X7! Thank you for your 5-star review and we look forward to seeing you at your next visit!
"Fast, Thorough and Easy" Tyler made he process very easy and his knowledge of the car I purchased helped seal the deal for me. It was a pleasure doing busy with him.
Business response:
I am glad Tyler made your visit easy and fast! Thank you for your 5-star review!
BMW has a 4.5 star rating with 2,738 reviews.
BMW is open now. It will close at 8:00 p.m.