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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great Service Department. Work was timely, complete, and..." Great Service Department. Work was timely, complete, and professional. Was sent detailed report on the service and promptly helped between needs in the parts and service departments.
Business response:
Thank you for your 5-star review! I am so glad we were able to get the job done on an efficient manor!
"BMW of Towson completes all the recommended service on..." BMW of Towson completes all the recommended service on my car. They do a great job every time. It never feels like a hassle. They provide a loaner car. True service professionals.
Business response:
Thank you for your 5-star review! I am glad we were able to assist you with your servicing needs!
"The BMW of Towson has the best customer service. The..." The BMW of Towson has the best customer service. The service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete.
Business response:
Hello, Thanks for sharing your feedback. We're glad we could make servicing your vehicle top-notch. Thanks for being part of our BMW family!
"Rear brake discs replaced." The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on meeting the time schedule that they informed me of.
Business response:
Thank you for your feedback regarding our BMW service department. We're glad we could offer you A+ service. Thanks for choosing BMW of Towson!
"12 y/o car repair" Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. Truly excellent.
Business response:
Thank you for continuing to trust Tom with your BMW over the past 12 years! It's been a pleasure servicing your BMW and we look forward to assisting you for many years to come. Thanks for choosing BMW of Towson!
"Just bought our first BMW" Go see Bryon Stack at BMW of Towson. He made the car buying experience much better. His knowledge, patience, and willingness to help us pick out the perfect car is unforgettable. Thank you very much for all your help. BMW of Towson Maryland made the car buying procedure easy. Everyone welcomed us as soon as we walked in the door until we left. Excellent customer service!!! Thank you Bryon!!!! P.S. We LOVE the car....
Business response:
WOW! Thank you for such a fabulous review about your experience working with Bryon. He's truly an asset to our team and we're glad you felt that way too! We appreciate you taking the time to review us and we're glad you're part of our BMW of Towson family!
"I just bought an X1 there last week and the service was..." I just bought an X1 there last week and the service was excellent from start to finish. I worked with Bryon who was absolutely excellent. I usually hate the car buying experience but this was smooth and effortless.
Business response:
Thank you for your 5-star review! Congrats on your x1! I hope it treats you well for many years!
"Tom provided excellent professional courteous service..." Tom provided excellent professional courteous service throughout the service process. He called me with updates and service information. He ensured I had a loaner to conduct work business.
Business response:
Thank you for your 5-star review! I am glad to hear Tom was able to provide you with excellent service!
"Great dealership. Great sales person. Bryon helped us..." Great dealership. Great sales person. Bryon helped us find the right SUV for My wife and was not pushy but very helpful. I recommend him highly. This was also my second time working with Jacqueline in finance and very pleasant and pleased as expected.
Business response:
Thank you for your 5-star review! I am glad that Bryon was able to help you and your wife find the perfect vehicle!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.