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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great service in a difficult time " All repairs completed as described, inspection of my 12 year old vehicle was comprehensive. Service representatives were courteous and addressed all concerns. Vehicle was sanitized before being returned to me, very important at this time.
Business response:
Thank you so much for sharing your feedback. Making your experience A++ is our number one priority. We're glad you were pleased with your service and we're happy that we could sanitize your BMW to ensure your total satisfaction. Thanks for choosing BMW of Towson!
"Great experience. Would definitely buy another car from..." Great experience. Would definitely buy another car from Bryon and BMW of Towson. Dealership and team were very professional, friendly and helpful. thank you for your help
Business response:
Hi BK! Thanks for taking the time to post such a wonderful review about your experience working with Bryon. We are happy to read that our team made your car buying experience A+. Thank you for your kind words and for choosing BMW of Towson!
"Excellent - Highly Recommend Tyler Lanham at BMW of Towson" Even in times of furloughs and staff reductions, Tyler Lanham and BMW of Towson went above and beyond. Tyler is awesome - he made sure that I had answers to all of my questions prior to visiting the dealership and while onsite. He checked in post sale to ensure all things were going well. Highly recommend Tyler and BMW of Towson.
Business response:
Hi Tim! Thank you for an incredible review about Tyler. We're lucky to have him on our team. We're glad that Tyler could answer all of your questions and assist you with the purchase of your BMW. Thank you for choosing BMW of Towson!
"Easy, smooth experience " This is a difficult time for everyone. This dealership went above and beyond, they even delivered the car to WV. Can’t say enough about how easy the buying process was.
Business response:
Hello! Thank you so much for taking the time to post your review. It was a pleasure assisting you with your purchase. Thank you for your trust in Tyler and the BMW of Towson team.
"Everyone I dealt with was very helpful I got the car I..." Everyone I dealt with was very helpful I got the car I wanted with no problems and soon as I came in they handled business professional as they should
Business response:
Hi! Thank you so much for sharing your feedback. It was refreshing to read your review! Thank you for choosing BMW of Towson for your service needs!
"Great from Derrick he is extremely knowledgeable. It..." Great from Derrick he is extremely knowledgeable. It talks to me with respect and dignity. To provide me with detail explanation about the situation with my car.
Business response:
Thank you so much for sharing your service experience! We are so glad Derrick ensures your experience is A+++. Thank you for choosing BMW of Towson!
"During this difficult time, our experience has surpassed..." During this difficult time, our experience has surpassed our expectations. Wesley was very responsive to our needs. He was very friendly and no heavy pressure
Business response:
Thank you so much for your kind words! We are so glad that we could exceed your expectations and offer your a friendly, accommodating purchasing experience. Thank you for your confidence in BMW of Towson.
"Open and honest assessment of what my vehicle required..." Open and honest assessment of what my vehicle required for maintenance. Tom was willing to work with me financially for a pretty high cost bundle of work. Good guys at Towson BMW.
Business response:
Thank you for sharing your kind feedback. We're glad we could make your service experience at BMW of Towson enjoyable. We appreciate you choosing our dealership and please let us know if we can be of further assistance down the road!
"I was so appreciative of the service I received today...." I was so appreciative of the service I received today. From picking my car up, to providing constant communication, I was extremely pleased with experience.
Business response:
Thank you for such incredible feedback! We were more than happy to assist you with your BMW service needs. Thank you for choosing BMW of Towson.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.