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BMW
- Automotive
- Rockland, MA
About this business
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Exceptional Customer Service As always, the customer service is excellent. My time is valued by everyone involved in the car buying process. It is quick and easy. Thank you!
Business response:
Sarah, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, South Shore BMW Team
Over the Top service professional The friendly and professsional staff. Impeccable waiting area with a well stocked complimentary food selection. Dave was great in giving me a follow up to answer all my questions on service repair that took place
Business response:
Ruth, the team at South Shore BMW strives to provide nothing short of amazing service and facilities for our customers, so we are thrilled to hear about satisfaction about your recent visit! Please come back soon! Regards, The South Shore BMW Team
Competent, reliable service Steves x 3 (service, shop manager and parts) friendly, knowledgeable, informative and helpful. I always get explanation of work done and problems found
Business response:
We are very appreciative of the positive feedback you have given us! If you need anything else, please come back! Best, The South Shore BMW Team
Great work, great place Very personal, professional and excellent communications for work. Immediate response when contacted and proactive recommendations. Great customer service and excellent skilled crew.
Business response:
We cannot thank you enough for your amazing review of our dealership! If you ever need anything else, please come back! Best, The South Shore BMW Team
Beautiful facilities and everyone was friendly. Jeff Johnson was an extremely nice salesman. We did not feel pressured at all and the sale went smoothly and efficiently.
Business response:
Your fantastic review was quite a refreshing read, Gary! Congratulations on your new vehicle! We are happy that Jeff provided you with pressure-free and efficient customer service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, South Shore BMW/Mini Team
Survey review Employees seemed genuinely happy to see me, and was nice enough to afford me a loaner so I could go about my day as usual
Business response:
Steven, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the excellent service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, South Shore BMW/Mini Team
Easy, convenient service Easy - the car was pulled up and ready when I arrived to pick it up. I also enjoyed the text updates from my service manager.
Business response:
Thanks for the kudos, Sara. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop by or reach out to us if you have any questions for our staff. Regards, South Shore BMW/Mini Team
Service appt I was given a loaner, accurate quote and a service coupon. I will be bringing my car back here for future service. I also received an appraisal while my car was in for service.
Business response:
Tim, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, South Shore BMW/Mini Team
Excellent service, highly satisfied The dealership was clean inside and out; every person I had interacted with once inside was professional and attentive whether they were a sales person, a service person or a member of management. I felt my vehicle was in competent hands while also completing the service in a timely manner. The accommodations in the waiting area were well stocked and the plethora of options made it feel like I was in my own home, not a commercial business space.
Business response:
Hello George and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Thank you again and we look forward to working with you again in the future! Regards, South Shore BMW/Mini Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,802 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.